Guest Rooms Jobs in UAE

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote serv More...

Responsibilities: Assist staff with expediting problem payments (e.g., problems processing credit card) Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations Balance and drop receipts accordin More...

Planning & Organizing: Organisation of Repeat Guest filing administration Up-keeping of Hotel/Guest Information booklets and pamphlets. Co-operation with Housekeeping / F&B and Front Office. Room allocation, identify guest needs. MIPs & RIPs preparation. Awareness of More...

Responsibilities: Comprehensive knowledge of the hotel, including all departments, services and outlets Provide assistance and information to all guests Build a rapport with all in-house guests, ensure guests are recognized and obtain specific individual preferences (likes/dislike More...

Responsibilities: Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Makes monthly closing of Laundry expenses and provision of same Provide excellent guest service Monitor the appearance, standards, More...

Responsibilities: Replace guest amenities and supplies in rooms Make beds and fold sheets Remove trash, dirty linens and room service items Greet guests and take care of requests Straighten desk items, furniture and appliances Dust, polish and remove marks from walls and furnis More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property. Conducts targeted account research to determine potential. Develops and manages relationships with key stakeholders, both int More...

Responsibilities: Providing Exceptional Customer Service to all Guests and Customers Supports customer loyalty to company by delivering service excellence throughout each customer experience. Executes and supports the operational aspects of business booked (e.g., generating proposa More...

Maintain knowledge and ensure compliance with departmental policies and standard service procedures. Supervise efficient upkeep of tools through proper usage of equipment and devices. Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy g More...

Responsibilities: Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, More...

Promote positive relations with guests and employees Meet solicitation and maintenance call requirements; handle all incoming inquiries Follow-up with in-house guest to ensure on-going service to the guest Handle guest complaints promptly and effectively, ensuring follow-up Desig More...

Responsibility: Manage the day-to-day Lobby Lounge operations. Maintain exceptional levels of customer service. Train and develop the team members and provide guidance as applicable. Manage guest queries in a timely and efficient manner. Engage with guests to ensure an unforgett More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Responsible for greeting the g More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Be confidential and respect the privacy of our Guests. Personal appearance & grooming must confirm with standard. Be flexible with regards to work schedule. Attending events briefing with Valet, concierge and leadership. Welcome all guests with a smile and m More...

Responsibilities: Supervise staff. Train staff to perform allocated roles. Manage inventory. Assist customers with any queries or requests. Administer pay slips to staff. manage floor rooms.