Guest Relations Jobs in UAE

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all p More...

Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Achieve total guest satisfaction and organizational profitability through effective utilization of all resources Delight the guest by offering trend setting and innovative More...

Roles and responsibilities An exciting opportunity has arisen for a Bell Attendant - Concierge in Jumeirah Al Naseem. The main duties and responsibilities of this role are: Responsible for greeting and assisting guests with their luggage and other needs upon arrival and departur More...

Roles and responsibilities Responsible for managing front office desk Keep front office clean, tidy and supplied with all necessary supplies Greet, communicate with and welcome guests Answer all queries and addressing the requests Answer all incoming calls and redirect them whe More...

Efficiently carry-out services provided at the Front Desk including welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow u More...

Job Description Primary Responsibilities Operation • Attend daily briefings and takes on daily assigned tasks • Understand the difference in guest levels (VIPs) and Room Categories • Clean and maintain areas of responsibility according to standards and procedures • Replenish gues More...

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekee More...

Position Summary First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to b More...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical be More...

If you have a bachelor’s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations sy More...

Manages Check in and out for all hotel guest; Manages all transaction (Cash, Cheque and Electronic payment); Manages scheduling for front office, inventory management and assists with daily briefings; Participate in enrolling hotel guests into IHG rewards program and assist with More...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest pe More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical be More...

Be able to offer the full range of spa treatments to the required brand standards Be familiar with municipality regulations and ensure compliance Actively retail spa products by offering homecare solutions and suggestions to every guest Achieve retail targets set by the departmen More...

The ability to supervise Concierge, Guest Services and Guest Experience team to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. The ability to cover Duty Manager shifts in absence. The ability to provide accurate infor More...

Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check-in, register guests and assign rooms. Accommodate special req More...

Roles and responsibilities Set up stations and tables according to set standards. Greet the guest according to the standards set by Hakkasan. Communicate with the guest according to the standards set by Hakkasan. Serving food and beverage items and ensuring prompt service. Foll More...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest More...