Head of Heavy Industries

JOB DESCRIPTION
What can you expect?
We are looking for an individual with general management, client and markets relationship experience to develop and grow on Heavy Industries Practice in Middle East and Africa.
The practice is a growing business servicing some of the largest Mining, Metals, Cement and associated clients predominantly in the MENA region.
The role offers an exciting challenge and development opportunity for someone who is willing to work hard and contribute to the development, growth and retention of our Heavy Industries business within MENA and more broadly develop and deliver on the Africa Heavy Industries strategy and growth.
What is in it for you?
• Work in a dynamic and energetic team environment
• Fast pace, exciting and friendly culture
• Competitive compensation and time off
• Attractive benefits package
• Career development opportunities
In this role, you ll be responsible for:
• To set the vision, strategy and plans for the practice in the region
• Design and deliver a comprehensive, end-to-end client service proposition
• To support a team of highly skilled senior leaders, professionals and managers;
• To build a team of industry experts;
• To identify, develop, and coach key talent;
• Overall responsibility for client relationship management and client retention;
• Full accountability for achieving client service revenue budget, including client retention and new and expanded business targets;
• To manage and maintain disciplined pricing of services;
• Networking with MEA countries and Placement Hubs across International to drive revenues and business opportunities across MEA, Marsh International and the broader Marsh;
• Full responsibility for providing the necessary new business support and cross sell;
• Maintain an active sales funnel (using Marsh force)
• To develop and grow local and international market relationships;
• To drive increased use of data and analytics in client conversations, and to enhance our data governance;
• Claims supervision. Proactive approach to engage the right teams to fast track claims payment and escalate in a timely fashion to ensure favorable outcome for clients.
We would like you to have:

Skills and Knowledge:
• 10 years (minimum) broking, client service and/or insurance industry experience in Complex Property and/or Energy ;
• Strategic Thinker;
• Strong existing client and (re)insurer relationships;
• Ability to engage at C-Suite level;
• Thorough technical knowledge of Complex Property and placement;
• Experience in the design and placement of large Complex Property (re)insurance programs;
• Industry Expertise in Metals, Mining and/or Complex Industrial risks;
• A demonstrated ability to drive new and expanded business;
• A demonstrated ability to delivery to strict deadlines;
• Product development and project management capability;
• Must be a team player; and
• Must thrive working under pressure.

Education Qualifications
• ACII, Insurance Diploma and/or Business Degree/Diploma;

What makes ideal Candidate?:
• Strong leadership skills
• Strong communication and interpersonal skills
• Excellent time management, organization and presentation skills.
• Good administration skills
• Strategic
• Planning and organizational skills
• Energetic and enthusiastic
• Passionate about customer service
• Passionate about the building a business and driving the Value Proposition
• Strong relationships with clients, prospects and markets
• Deep Industry Knowledge
• Positive can do attitude
• Self-starter
• Collaborative and Team player
• Ambitious
• Meticulous