Customer Support Services Jobs in Dubai

Responsibilities: Management of customer experience measurement, including loyalty, TCE, TRIM and NPS components Share and present all insights with key stakeholders (Sales, Marketing, Customer Service, and Technology), as we as periodic reporting and presentations to management. More...

Responsibilities: Liaises with Product Owners to create product/ service solutions that entirely fulfill customer needs/ requirements. Defines and continuously review key performance indicators for subordinates to ensure their alignment with Etisalat goals and objectives. Manages a More...

Responsibilities: Plan for future expected inbound call volumes and co –worker requirements to ensure the service levels are met Work towards achieving first call resolution and thereby reducing repeat visits Secure that the department works ethically and in compliance with i More...

Responsibilities: Reviewing construction plans and preparing quantity requirements. Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals. Liaising with site managers, clients, contractors, and subcontractors. Preparing reports, analyses, con More...

Responsibilities: Overseeing all supply chain operations. Organizing and managing inventory, storage, and transportation. Analyzing and optimizing logistical procedures. Reviewing, preparing, and routing purchase orders. Ensuring the safe and timely pick-up and delivery of ship More...

Responsibilities: Determine the customers’ requirements, to prepare a pro forma invoice. Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper. Coordinates with Procurement Executive for information pertaining to stocks in his a More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Identifying and assessing a customer s needsKeeping detailed records of customer interactionsFollowing your company s communication procedures and policiesProvide accurate, valid and complete information by using the right methods/toolsDuties will be sales of Etisalat Products More...

Responsibilities: Conducting extensive and confidential investigations of suspected fraud allegations. Interviewing individuals who may have information on particular fraud allegations. Running background checks, employee investigations, and asset searches on suspected perpetrato More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Job DescriptionThe Band 1 Desktop Technician willprovide day to day local\remote desktop support,receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues ina ticketing system.The candi More...

Responsibilities: Assessing and identifying new opportunities for growth in current and prospective markets. Establishing the company’s goals and objectives. Recruiting and training new employees. Performing regular employee evaluations to determine areas of improvement. More...

Work with clients to ensure our solutions are driving values. Work very closely with the BDM to drive the business within established accounts to ensure revenue schemes flows. Look at opportunities to upsell and cross sell. Has solid understanding of financial services, Fintech sol More...

Responsibilities: Prepare reports for overdue payments and perform reconciliation of payments Coordinate delivery process with external logistic partner Document reconciliation and archiving Work in close collaboration with KA Customers and Sales team Manage order processing, inv More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...

Responsibilities: Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A/B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increas More...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S More...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...