Customer Support Services Jobs in Dubai

Responsibilities: Collect appropriate and accurate information required to assess potential clients and decide on the acceptable risk for a policy. Review policy applications based on the previous loss records, age, medical report, credit ratings and driving records. Prepare repo More...

Responsibilities: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

To act as a spokesperson for CS team in terms of liaising with support departments in order to optimize service levels as to fulfil customers expectation in terms of prompt order process, short lead time and delivery schedules. To monitor the effectiveness of current CS processes v More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Responding to technical support tickets. Talking directly to the customer to determine the nature of the technical issue. Connecting to the customer’s computer system via remote access. Traveling to the customer’s office or server location for hardw More...

– Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services. – Manages and updates order details using ERP System in a timely manner. – Receiving orders, ensure accuracy in billing charges, payments and disp More...

Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertain More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions: Skills 1.Talented and enthusiastic individual to join the Technical Support Team should have certified on I More...

VAM Systems is currently looking for IT Technical Support (IT TECHNICAL SUPPORT OPERATION & PROJECT DELIVERY ) for our UAE operations with the following terms and conditions: Skills 1.Talented and enthusiastic individual to join the Technical Support Team should have certified on I More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

Responsibilities: Build and maintain relationships with clients. Create compelling sales pitches. Sell the company's products and services. Complete all paperwork relating to a sale. Perform research on the competition's services.

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Developing new curricula with the help of teachers, students, and other staff. Networking and building professional relationships with members of the institution and the community. Monitoring the progress of new and existing teaching methods. Closely evaluating More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and sy More...

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications.