Customer Services Agent Jobs in UAE

Roles & Responsibilities Assist customers with making and managing reservations, ensuring accuracy and efficiency. Answer inquiries and provide information about hotel services, amenities, and rates. Process payments and handle billing inquiries, ensuring accuracy and confidentiality More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Job Description Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using sp More...

As a Reservation Agent at White Beach , you w ill be responsible for handling guests’ calls and queries, greeting guests at arrival and departure and escorting them while providing an efficient and courteous approach and ensuring guest satisfaction.

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events in More...

Receive enquiries from the walk-in customers/telephone, take bookings, and provide information on the availability and rental charges. Ensure operational guidelines are met while servicing the customers. Check the customers’ credentials and drivers’ license draw up a r More...

Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies t More...

Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to standard operating proced More...

What will I be doing? As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, More...

A commitment to a sense of urgency, immediacy, and total responsiveness. Anticipate guest needs and address them in a refreshing, respectful and polite manner. Demonstrate a willingness to “go the extra mile” to exceed guest expectations. All reservations are processe More...

Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests. Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impos More...

Actively address outstanding exceptions in transactions, client requests, and other issues on a daily basis through monitoring and process implementation. Seek guidance from Compliance when necessary to resolve client or departmental inquiries or concerns. Report any issues or con More...

Recruiting, training, and managing food service employees. Scheduling employee work hours to ensure that all shifts are adequately covered. Completing payroll and maintaining employment records. Ensuring that customers are served quality food in a timely manner. Regularly inspec More...

Degree or Honours (12+3 or equivalent) in a healthcare subject/profession with postgraduate/master’s level study (e.g. PGC, PGD or Master’s Degree) 10+ Years experience as Medical/Safety/Quality/Healthcare Professional Operational Experience in either Tertiary Care or More...

To check Shower Spa and lavatory cleanliness prior to passenger boarding placing appropriate amenity items to prepare for passenger use. To “Personalise the Shower Spa” for each customer at the allocated time from the Shower Spa Reservations System, with selected produc More...

Bachelor’s degree in Engineering. 15 years’ experience in the Oil & Gas industry out of which minimum of 6 years’ experience in a managerial role in the domain of Project Control, Project Management, Contract Administration, Project Management, Administration More...

Graduate / Diploma (Preferred in Mechanical Engineering) At least 3 years of experience in a Sales Coordination/ Inside Sales Role. Willingness to Learn and adapt to a Dynamic Service Structured Business Unit. Excellent organizational and coordination skills Strong written, verb More...

Job Purpose To organise, hygienically clean and personalise the A380 Shower Spas with the objective of ensuring each First Class customer who uses this unique onboard feature is delighted by the experience. The primary area of responsibility is Shower Spa cleanliness and personalisa More...

Job Description: We are seeking an Employee Services Manager with a background in the telecom industry and a proven track record in visa management for the UAE KSA and the UK as well as expertise in insurance management public relations and grievance handling for employees. The ideal More...

Responsibilities • Develop and implement HR strategies, policies, and programs to support the overall organizational goals. • Oversee recruitment and talent acquisition processes to ensure the organization attracts and retains top talent. • Provide leadership and guidance to HR team m More...