Customer Retention Jobs in Dubai

Responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers. This role is pivotal in creating a positive user experience, increasing user loyalty, and reducing churn thro More...

Job Description Build and maintain strong relationships with customers to ensure their success and satisfaction Onboard new clients guiding them through the implementation process and providing training Monitor customer usage and engagement with the product to identify opportunitie More...

Design, test, launch, and optimize marketing campaigns and workflows, including email marketing, lead generation, customer retention/satisfaction, and loyalty programs Use CRM systems and tools such as Zoho, Mailchimp, HubSpot, and Salesforce to track and measure campaign results More...

Roles and responsibilities 1. Customer Relationship Management Account Management: Building and maintaining strong relationships with key clients or customers. Customer Retention: Ensuring customers remain satisfied with services/products and minimizing churn. Personalized Servi More...

Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring More...

Roles and responsibilities 1. Communication Skills Verbal Communication: Clear and effective spoken communication is essential. CSRs must be able to articulate information clearly and professionally over the phone, in person, or through live chat. Written Communication: In many c More...

Roles and responsibilities Position summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office. More...

What You Will Be Doing Align customer and market analysis with strategic objectives, using generative AI to enhance decision-making and efficiency. Perform in-depth analysis of product costs, pricings, and customer data to optimize profitability and market positioning. Develo More...

Monitor the FX market movements and cover the position with the banks to get good margin Funding of NOSTRO accounts to process the remittance Ensure accounting of all deals taken Process USD requirement and buying from local banks Submit bank remittance forms to local banks Res More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Support digital strategy development Conduct in-depth research on digital banking trends and studies Collect relevant data and across the various units, identify and analyze growth opportunities, align with overall bank strategy and plans Business review meetings with the units/o More...

Roles and responsibilities Sales Skills and Techniques Sales Prospecting and Lead Generation Identifying potential leads through market research, networking, and cold calling. Using tools such as CRM software to track prospects and follow up on sales opportunities. More...

Effective compilation of sales quotations and tender documentation in the region in compliance with business strategy Effective application and control of company selling price list as per mark-up margins in line with sales strategy. Prepare and submit sales proposals and tenders More...

Company Description: Our client is the premier mobile personal training company in the UAE known for transforming lives through their unique approach to fitness nutrition and accountability. Our clients team of 55 professional coaches has helped over 1000 clients achieve physical emot More...

Organizational Change Management Manage organizational change effectively, whether it involves new technologies, processes, or initiatives. Communicate the rationale for change, involve key stakeholders in decision-making, and manage resistance effectively. Develop and imple More...

Roles and responsibilities Our client is looking for a Customer Success Manager to be based in Dubai, UAE. Customer Success Managers (CSM) are critical in protecting daily and monthly service fees levels and growing revenue for existing customer relationships with individual prop More...

Roles and responsibilities Grow the BizApp Business Drive an increase in the BizApp business by expanding BizApps sales. Sales Revenue and Deal Closure: Close deals to meet revenue targets. Focus on maximizing sales revenue for Microsoft and Tableau. Relationship M More...

Roles and responsibilities The ICT Sales Engineer - (BFSI & Retail) is crucial in driving our expansion into (BFSI & Retail) solutions. This position is responsible for identifying business opportunities within large-scale organisations, understanding their technological ne More...

Applying safety rules and safe practices as well as environmental responsibilities, reporting unsafe practices and incidents, leading HSE activities at site, interacting with customers, contractors, suppliers, actively participating project meetings and resolving any outstanding tec More...

Major Tasks, Responsibilities, And Key Accountabilities Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities More...