Customer Experience Analyst Jobs in UAE

Analyst Services Transformation - UAE NationalSupport the implementation of the service development framework at the level of new and up-to-date services and trips to government agencies in Abu Dhabi that are available on digital platforms to the public, and help develop appropriate p More...

POSITION: Data Analyst Intern LOCATION: Remote SCHEDULE: Part-time (10-20h/week) About Brainnest:The business management and training company headquartered in Bremen, Germany. We are a success-driven firm that provides management advisory and contracting services cust More...

Analyst - Internal Information Security - UAE NationalTo contribute to the development, policies and guidance of information security at company to ensure that the Authoritys departments apply appropriate preventive measures and help deal with any incidents involving a security breach More...

Analyst - CyberSecurity Engineering - UAE NationalSupport the performance of engineering activities required by the Security Operations Management Center, such as providing hardware and software solutions, maintaining the centers structural plans, managing multiple environments, and m More...

POSITION: Data Analyst Intern LOCATION: Remote SCHEDULE: Part-time (10-20h/week) About Brainnest:The business management and training company headquartered in Bremen, Germany. We are a success-driven firm that provides management advisory and contracting services cust More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...

Responsibilities: Implementing a system to ensure that accurate billing information is entered into the billing system. Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contr More...

Project Management Office Generate project reports to support Program/Project Managers in their day to day activities and generate Portfolio level reports for Sr. Management. Maintain the Project management/tracking tool (Project Online, JIRA) and support PMs and other stakeholder More...

ITPMedia Group is one of the largest media companies in the Middle East, with a portfolio of more than 100 brands. We deliver quality, real-time content to our audiences, viewers, delegates and guests through digital, print, events, awards, video content, social media platforms and so More...

Responsibilities: You will be responsible for implementing and coordinating Business Technology change management activities and process, validate incoming Requests for Change (RFCs), maintain the change calendar and support BT technical teams in integrating change management activi More...

Responsibilities: You’ll support the logistics capacity planning team on projects translating forecast traffic scenarios and target service levels into phased facility/capacity requirements. You will also provide support in creating strategic briefs and business cases for DXB More...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Create a talent acquisition strategy. Interview candidates who are applying for a job. Assess the needs of current employees. Adjust employee benefits according to observed needs. Conduct employee satisfaction surveys. Visit job fairs at schools or universiti More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Monitoring security access Conducting security assessments through vulnerability testing and risk analysis Performing both internal and external security audits Analyzing security breaches to identify the root cause Continuously updating the company’s incident response and More...

Responsibilites: . Enabling identification of Critical Data Elements (CDE) aligned to key business processes, writing Data Quality (DQ) rules, publishing metrics, and data remediation . Analyzing the impact of Data quality on Process & operation excellence to identify opportunit More...