Customer Experience Analyst Jobs in UAE

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Responsibilities: Leading efforts to counter security breaches and anticipating and reducing the likelihood of future security alerts, incidents, and disasters. Defining, planning, implementing, maintaining, and upgrading security measures, policies, and controls. Writing reports More...

Responsibilities: Responsible for Cash management Managing treasury account reconciliations Cash pool management Consolidation, analysis and weekly cash flow forecasting Liaising with banks for all operational functions Supporting on Audit, dealing with internal & external More...

Responsibilities: maintaining the group credit policy, ensuring credit assessments on customers are conducted effectively and credit limits are established, managing global processes for extension of credit, participating in bid processes, minimising DSO and maximising recoverab More...

Responsibilities: Training and encouraging staff to maintain complete databases that can be used for subsequent analysis. Gathering raw data from pertinent individuals in each department. Collating such data to facilitate its interpretation. Checking and cleaning data, taking sp More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Answering questions about a company's services Processing orders and transactions Resolving issues and troubleshooting technical problems Delivering information about a company's offerings Providing proactive customer outreach

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Conducting market research. Supporting the marketing team. Doing day-to-day administrative tasks. Writing and proofreading press releases. Helping to plan events, projects, and campaigns. Reporting on research findings. Helping to create proposals and presen More...

Responsibilities: Respond to internal and external HR related inquiries or requests and provide assistance Redirect HR related calls or distribute correspondence to the appropriate person of the team Maintain records of personnel-related data (payroll, personal information, leave More...

Responsibilities: Assist in the development of economic/ business/ market models designed to provide market intelligence for ATG leadership and to business unit management to support informed decision making. Conduct market research on national and international trends, identifying More...

Customer Data Management Evaluate customer data quality and define solutions to improve data quality including data clean-up and enrichment projects Align with IT to ensure core systems are enabled to capture key business and customer data along with ensuring that business transact More...

Support the FP&A function with respect to an asset portfolio including Leasing & Rental Assets and Lending receivables across UAE, Oman & Qatar Maintenance of Financial Models for Financial Services, Rental & Leasing entities for budgeting and forecasting activities. More...

Responsibilities: Develop and drive strategic initiatives, as informed by analytics, gaining stakeholder buy-in and influencing for success Lead and mentor a team of data scientists and analysts to deliver value across key areas Leverage multi-brand, multi-channel customer data sci More...

Responsible for the foundations of the budget and reporting process. Liaise closely together & Build strong working relationships with different departments (Corporate Planning, Supply Planning, Customer Service…). Regularly report on progress of the scope of work (sales More...

Responsibilities: Support the Business Excellence team in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices taking into account global best standards, productivity improvement and cost reduction. Support the Busines More...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies/ surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across AE, More...