Customer Analytics Jobs in Dubai

Responsibilities:Engage with customers via phone email and chat to provide prompt and courteous support.Resolve inquiries and concerns efficiently ensuring customer satisfaction.Maintain accurate records of interactions and transactions.Collaborate with team members to optimize servic More...

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs To frequently analyze and report on any unusual delay of payments that requires inve More...

Roles and responsibilities Position summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office. More...

Job Description: The City of Los Angeles (city) is in the process of mailing out about 1 million information cards to the city residence regarding the planed sewer rate adjustment. The city is expecting the public to call if they have questions or need more information on the pl More...

Job Description Minimum 3 - 4 years in Freight Forwarding handling Global / strategic accounts Managing shipments on all mode of transportation Efffective verbal and written communication in business Active listening Computer literate with competent skills in MS office, especiall More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred. A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company. More...

Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our product More...

Responsibilities: Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. More...

Focal point for customer’s freight shipping requests within the industrial sector. Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs More...

In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations. Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies and procedu More...

Respond to all customer requests for quote of Brandt equipment, spare parts and screens as assigned. Process all purchase orders for equipment, spare parts and screens as assigned. Expediting of orders within the Customer Service group. Act as a liaison with customer to resolve a More...

Conduct meetings with stakeholders to gather business requirements and prepare Business Requirements Documents (BRD/BRS) using and applying best practices according to the CBAP framework. It is preferable for the analyst to be CBAP certified. Directly coordinate with partners and all More...

5+ years proven experience working as Digital Product Analyst or in a similar role. Proficiency in the use of analytic tools and strong analytical thinking. Proficient with analytics tools such as Google Analytics, GA4, big query, Excel. Familiar with UX best practices and a trac More...

3+ years of experience working as analyst in Business Analytics in a reputable tech company or a top tier management consulting company. Exceptional SQL and Tableau knowledge Exceptional analytical and quantitative problem-solving skills Experience in putting together presentatio More...

Duties: Diary management and associated logistics Screening of calls and handling of queries Process incoming/outgoing correspondence Set up Partner’s and department meetings (booking meeting rooms and equipment, arranging for technical support, setting up audio/video co More...

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have excellent communication skills a friendly and patient demeanor and a strong commitment to providing exceptional customer experiences.Responsibilities:* Answer in More...

Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...

Location: This role will be based remotely in EMEA and Americas regions What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Pro More...