Contact Information Jobs in UAE

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Key requirements; UAE Family book (Mandatory). Holding bachelor's degree with minimum GPA 2.8. Good communication skill in English is mandatory Location: Abu Dhabi

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. More...

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

You will be supporting in ensuring all work orders are completed on site as per standards via the system and operate and maintain an effective filing system for the department Serco delivers essential public services to customers in UAE on behalf of governments, semi-governments a More...

Roles and responsibilities Lead the preparation of technical and commercial proposals for digital delivery services, including detailed levels of effort and risk mitigation strategies for RFPs. Serve as the primary interface with key client accounts for the delivery of digital ser More...

Proven experience (5+ years) in sales, preferably within the technology or cybersecurity sector. Strong understanding of cybersecurity solutions, including network security, endpoint protection, firewalls, encryption, and compliance. Excellent communication, negotiation, and pres More...

Monitor the operation and security of all computer hardware and ensure that it is operating properly Serve as primary contact for all servicing of computers, printers, etc. Maintain a sufficient inventory of all office and computer supplies Maintain all hardware and software logs More...

JOB DESCRIPTION: JOB PURPOSE Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channel More...

Deploy and support cutting-edge technologies and solutions while constantly developing expertise in evolving areas of research. Adopt and apply Industry 4.0 (IR.4) and Artificial Intelligence (AI) techniques to automate iterative and laborious tasks and workflows wherever feasible. More...

Roles and responsibilities The department of Information Technology in the College of Engineering and Information Technology (CEIT) at Ajman University invites applications for a full-time Assistant / Associate Professor in Information Systems to start in the Fall of 2023 / 2024. Ca More...

Roles and responsibilities The basic role of the teaching assistant is to provide effective support to the faculty in carrying out their responsibilities towards the university and its students throughout their journey from the start to finish. This involves assistance in teaching, a More...

Develop Client Operations Technical, Core Business Technology strategy, setting up processes and procedures for accelerated adoption. Maintain and manage client Operations technology roadmaps in-line with company’s objectives, contribute to Autonomous Operation Journey and ensur More...

At Aristocrat, We are on a mission to find the best talent potential individuals in thirst for innovation & Knowledge evolution.Career in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house programs. Send you CV to (WhatsAp More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Continuously monitor security systems, Dashboards, logs, and alerts to detect and respond to potential security incidents. Analyze and respond to security events and incidents to identify trends, patterns, and vulnerabilities as per SLA defined by department. Implementing IT secur More...

Responsibilities: Leading efforts to counter security breaches and anticipating and reducing the likelihood of future security alerts, incidents, and disasters. Defining, planning, implementing, maintaining, and upgrading security measures, policies, and controls. Writing reports More...

Roles and responsibilities Contribute to the establishment and maintenance of IT operations to support the administration and service delivery needs of the resort. Commissioning, migrating and decommissioning hardware, software, and network infrastructure and user access to suppor More...