Contact Centre Agent Jobs in Dubai

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. More...

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-r More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

What will I be doing? As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specif More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

Assist in the preparation of sales and marketing materials for real estate properties. Communicate and negotiate with clients, developers, and other stakeholders. Coordinate and schedule property viewings for potential buyers. Maintain accurate and up-to-date records of all real More...

As a Reservation Agent at White Beach , you w ill be responsible for handling guests’ calls and queries, greeting guests at arrival and departure and escorting them while providing an efficient and courteous approach and ensuring guest satisfaction. About You Ideally, we&rsquo More...

About the Job: An opportunity has arisen for a Customer Service Agent to join D-Marin. The main duties and responsibilities of this role: To accomplish general office procedures such as customer e-mailing responses, necessary documents’ preparation for signing the contra More...

Job Number Job Category Rooms & Guest Services Operations Location W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management More...

Love What You Do Even More At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here At JW Marriott Marquis Dubai, We Are Looking More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...

Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check-in, register guests and assign rooms. Accommodate special req More...

Roles and responsibilities As a Reservations Sales Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery. Responsibilities Process and confirm guest room reservations made by clients, identifying g More...

Job Description Consistently offer professional, friendly and engaging service. Book and enter Dining reservation requests using computerized reservation system. Manage follow-up communications with guests to confirm reservations, send reminders, and offer additional services, More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum 2 years of experience in front office in a 5 star hospitality industry. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Oversee and en More...

Location: DubaiContract Period: 2 yearsCompensation: Purely CommissionBased (50%50% split)Job Requirements:Preferred Nationalities: UK US EuropeanAge Bracket: 2535Gender: Male or FemaleEducational Attainment: Bachelors Degree in any field (Degree must be attested by MOFA)Experience: 1 More...