Contact Centre Agent Jobs in Dubai

Responsibilities: Collaborating with internal departments to gather, analyze, and interpret relevant financial data. Receiving, processing, verifying, and reconciling invoices. Comparing system reports to balances and verifying entries. Charging expenses to accounts and cost cen More...

Responsibilities: Assisting customers to implement and access company services. Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement. Resolving customer complaints and issues in a timely manner.

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Conducting employee benefits meetings, including new hire orientations, benefit fairs, and staff meetings. Overseeing all employee benefit programs such as medical, disability, retirement, and other supplement benefits the company has to offer.

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints.

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages.

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. More...

Responsibilities: Enforcing local, state, and federal laws. Patrolling assigned geographic zones and responding to calls. Apprehending and transporting suspects. Interviewing victims, witnesses, and suspects.

Responsibilities: Have full and up to date knowledge of the hotel products and services. Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller's needs using a client orientated approach. Handle all reservations throug More...

Responsibilities: Conducting product research and sourcing new suppliers and vendors. Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals. Performing inventory inspections and reordering supplies and stock as neces More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints Process accurately check-ins and check-out Ensure that all guest supplies and amenities are offered and replenished to the required standar More...

Responsibilities: As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. AFront Desk Agentcontributes to the first impressions of our Guests and, therefo More...

Responsibilties: Handling all of the group inquiries through the system. Convert, quickly, inquiries into contracted business. Maintaining the system with accurate and efficient data . Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as More...