Contact Centre Agent Jobs in Dubai

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

- Consistently offer professional, friendly and engaging service - Handle guest concerns and react quickly, logging and notifying proper departments - Attend regularly scheduled departmental meeting - Balance operational, administrative and Colleague needs - Assist guests regarding h More...

- Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activities More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Perform such other functions as may be delegated by management from time to time. Deal with Emergency calls Prepare the Team Roster. Verify the daily wake-up calls Ensure the team checklist is followed. Follow up on the emergency request on the system with the More...

Responsibilities: Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to pro More...

Responsibilities: Greet customers. Help customers find items they are looking for. Advertise current specials to customers. Ring up purchases. Keep the storeroom neat and organized. Ensure that an accurate record of inventory is kept.

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

To be able to answer calls and attend to customers queries, questions and complaints. Needs to be responsible and punctual. We are looking for Arabic speaking candidates. Kindly do not apply if you do not speak Arabic.

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...

Responsibilities: Guiding aircraft to and from gates and backing them up for take-off. Parking arriving and departing aircraft. Placing chocks and cones around aircraft. Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. Pr More...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Pro More...

Responsibilities: Prepare, update and file all correspondence relating to room sales. Liaise with the Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered. Have full and up to date knowledge of the hotel p More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Superviso More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Maintaining professional, open and honest communication to assist guests and make accurate bookings. Availability to work shifts between Monday to Sunday Immaculate personal presentation. Providing an outstanding guest welcoming experience by demonstrating a comm More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Monitoring and performing on-going maintenance on servers and network equipment. Providing IT support to staff and customers, as well as responding to the server and network issues. Protecting company data by preventing the overheating of data center components. More...