Contact Centers Jobs in UAE

Roles and responsibilities English and Arabic – Good Written and Spoken Must hold 2-4 years of experience in Call Center background SECTION II: KEY RESPONSIBILITIES Handle all calls and deal efficiently with all upset or challenging customers. Administer all issues and More...

Product Strategy & Roadmap Support in developing and executing product strategies and roadmaps focused on improving contact center operations. Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience. Customer Experience More...

Job Details: Mandatory Skills - Strong in F5, Routing and Switching Job Description: Act as the subject matter expert in network architecture and solution engineering for all datacenter networking services such as load-balancing, DDI, WAN optimization, SDN/ACI, network BCP/DR, and cl More...

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth More...

Roles and responsibilities We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personlized services to loyalty program members More...

You will be supporting in ensuring all work orders are completed on site as per standards via the system and operate and maintain an effective filing system for the department Serco delivers essential public services to customers in UAE on behalf of governments, semi-governments a More...