Contact Center Team Leader Jobs in Abu Dhabi

Roles and responsibilities The OCM Lead is a critical role in driving successful digital transformation initiatives. This position is responsible for leading and managing organizational change management activities to ensure smooth adoption of new technologies, processes, and systems More...

Roles and responsibilities Develops and executes digital content and social media strategies, including creating high-quality content, managing social media calendars, and collaborating with brand partners on performance analysis. The role also involves engaging with and screening in More...

Main Duties • To work within Schneider Electric and with the Company Management Team to develop an order winning strategy. • To manage the preparation of proposals for a range of bespoke products by coordinating the bidding activities with all involved teams. • To review and manage th More...

Job Responsibilities: Assist customers with questions and resolve issues related to products or services. Provide comprehensive support from inquiry to resolution, ensuring customer satisfaction. Gather customer information through phone calls, interviews, and verification processes. More...

Roles and responsibilities Operate and maintain HCT’s Data Centre / Server room facilities and components, including cooling and power supply, access control and fire suppression units. Monitor and control activities and downtime done in HCT’s data center. Monitor cur More...

Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence Operate and maintain a system-enabled knowledge base interface (CRM Platform) to facilitate and expedite resolution of farmers que More...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Roles and Responsibility • The Service centre Operator / Technician Perform hands on activities related to Heat Exchanger reconditioning including disassembly of units, plate cleaning, dye penetrant inspection, gluing of gaskets, assembly, and pressure testing of the units. • Always e More...

Roles & Responsibilities Client Communication: Handle a high volume of calls while maintaining professionalism and effective communication. Provide accurate and up-to-date information about properties, rental rates, amenities, and market trends. Address client/owner inquiries and More...

Key Responsibilities:** - **Greeting Visitors and Patients:** Welcome and assist all visitors and patients as they enter the medical center. - **Answering and Directing Calls:** Handle incoming phone calls promptly and direct them to the appropriate department. Take and relay messag More...

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ More...

Black & Grey HR is excited to partner with a prominent food manufacturing company in their search for an experienced HSE Team Leader. Our client a leader in the industry is looking for a proactive professional to develop implement and oversee Health Safety and Environmental (HSE) More...

Job Description Roles & Responsibilities Provide direction and feedback to workers during shifts Schedule employee shifts and assign duties Manage time-off requests and handle last-minute absences Train and coach new employees Desired Candidate Profile Any Nationality Diploma Mal More...

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal app More...

functions: • FAB's Research and Innovation Center for providing the innovation tools and instilling the innovation culture in the way FAB operates while spearheading the exploration for the cutting-edge tech in banking • GCOO Projects and Partnerships for large & cross-functional tran More...

PRIMARY DUTIES AND RESPONSIBILITIES • Monitors and provides care to patients at CCAD within the Oncology Institute Oncology and Hematology specialty • Prescribes or administers medication, therapy and other specialized medical care to treat or prevent illness, disease or injury • Anal More...

Responsibilities:Team Supervision:Lead supervise and support the Guest Service Center team to ensure smooth and efficient operations.Train and mentor new and existing team members ensuring they follow proper telephone etiquette and service standards.Call Management:Oversee the ha More...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i More...

University degree in mechanical engineering or similar field (Master/Diploma) or comparable qualification. 5+ years of work experience in the field of mechanical engineering or related. Must have foundational knowledge and experience of aerodynamics, thermodynamics / heat transfer More...