Contact Center Team Leader Jobs in Dubai

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Product Strategy & Roadmap Support in developing and executing product strategies and roadmaps focused on improving contact center operations. Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience. Customer Experience More...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib More...

Roles and responsibilities An opportunity has arisen for a Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and provides cons More...

Lead and manage the hire desk team, providing guidance, training, and support to ensure high performance and job satisfaction. Develop and implement effective hire desk processes and procedures to enhance operational efficiency. Ensure outstanding customer service by addressing cl More...

Roles and responsibilities As the Entertainment Technical Team Leader, you serve as the first level of management within the technical team responsible for overseeing the execution of various entertainment operations, experiences, and events. You will lead a team of Irata technicians More...

Roles and responsibilities Job Description Previous experience in similar and/or related fields in a 5* Hotel. At least 1-year experience at same level. Proficient in English Language Minimum qualification required is High school diploma/higher secondary Conduct all operatio More...

Job Title: Team leader facility Job code: JPC - 3429 Location: Abu Dhabi, UAE Experience: 5 to 10 years Language: Excellent in English Education: Bachelor's Degree, Associate degree Job Description Manages the facility operatives.

Experience - 10 To 12 Years Location: Abu Dhabi Language: Excellent in English Job Description Oversees production activities, manages production schedules, and ensures quality and efficiency

Develop and execute a go-to-market strategy for new business in alignment with the country and business priorities, taking into segment specific needs Develop and implement a strategic territory planning framework to drive revenue growth and market share, ensuring alignment with ov More...

Roles and responsibilities Manage the daily operations in the restaurant. Supervise the processes put in place for efficiency and make sure the desired results are achieved. Motivate colleagues to achieve set targets for guest satisfaction and revenues. Proactively identify prob More...

Lead and manage a team of 5 sales members, ensuring alignment with sales targets and company goals. Track and drive up sales activity within the CRM, ensuring KPls are met and reported. Conduct weekly one-on-one meetings to monitor performance and provide coaching. Customer M More...

Requirements: Bachelor's degree in Business, Analytics, or related field. Proven experience in a leadership role overseeing performance analysis. Strong analytical and quantitative skills. Proficient in data visualization and reporting tools. Excellent communication and pre More...

Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team m More...

Risk Management Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department. Communicat More...

Ihre Herausforderung Organisation und Überwachung des Service-Ablaufs Führung des Brasserie Teams Mitarbeiterentwicklung durch Schulungen zusammen mit dem Restaurant Manager Sicherstellung der Qualitätsstandards Mitarbeit während den verschiedenen Services More...

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appeara More...

As an Engineering Team Leader, you will have an opportunity to operate a class of hotel plants and types of machinery at the highest efficiency by implementing aggressive preventive maintenance plan. You will have to ensure that you role model to train and supervise the team members t More...

A sociable and outgoing person who thrives in a dynamic and challenging environment and who can create genuine, engaging relationships to create memorable dining experiences for every guest. Someone who can maintain a calm disposition even when handling and balancing multiple task More...