Call Centre Jobs in UAE

Responsibilities: Researching, designing, implementing, and managing software programs. Testing and evaluating new programs. Identifying areas for modification in existing programs and subsequently developing these modifications. Writing and implementing efficient code. Determin More...

Responsibilities: Recruiting process for local campus applicants (monthly activity) and assist with direct/referral BA and SBA applicants (daily activity) o Manage and track candidate applications using Taleo recruiting database; check the integrity of recruitment data in the recruit More...

We are URGENTLY looking for an Arabic & English speaker for a Call Center position with the following qualifications: Can communicate in both English & Arabic languages. With customer service work experience Can join immediately!

Responsibilities: Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, More...

Responsibilities: Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sale More...

Responsibilities: Responsible for the establishment of both annual and monthly sales objectives in coordination with the Organization’s Strategic plan. Demonstrates a strong knowledge in Revenue Management, ensuring revenues/yields are maximized based on demand and growth req More...

Promote positive relations with guests and employees Meet solicitation and maintenance call requirements; handle all incoming inquiries Follow-up with in-house guest to ensure on-going service to the guest Handle guest complaints promptly and effectively, ensuring follow-up Desig More...

Responsibilities: Assist staff with expediting problem payments (e.g., problems processing credit card) Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations Balance and drop receipts accordin More...

- To develop in conjunction with the Director of Sales & Marketing structures, timely, achievable personal business plan. - To support staff needs in other Divisions based on the hotel priorities and anticipated business levels. - To maintain complete and supported records of all More...

Attends or make customer calls and provide accurate, satisfactory answers to their queries and concerns.Guide callers through troubleshooting, navigating the company site or using the products or services.Anticipates customer needs by constantly evaluating the nature of frequent inqui More...

Ensuring operational equipment & supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times.Ensuring the confidentiality and security of files and filing systems.Coordinating schedules, arranging meet More...

Executes operations during scheduled shifts.Monitoring operations team responsiveness & coordination with operations manager.Anticipates customer needs by constantly evaluating the nature of frequent inquiries.Ensure smooth operational processes according to the set KPIs. Meet rel More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Responsibilities Communicating the Vision & Driving Strategy for Supply Planning and Execution Driving Transformation initiative and deployment of the Honeywell GDM and RR adoption Lead and Establishing a culture of continuous improvement and process excellence Build a cultu More...

Responsibilities: Helping develop strategies to attract potential new Amazonians to learn about opportunities within operations Assisting with internal communication efforts to align all teams across multiple countries Taking part in process reviews, identifying opportunities to si More...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer More...

Serves customers by identifying their needs and engineering adaptations of products, equipment, and services. Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand serv More...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Pro More...

Responsibilities: Daily operational management of the McDermott Third Party Accredited Development Centre, to include but not limited to; Lead external annual audit; verify employee competency and request certification from Third Party; validate and approve Third Party invoices for c More...

Cold call people using a given phone directory to sell products or solicit donations Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand th More...