Call Centre Agent Jobs in UAE

Responsibilities: • Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations • Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

What are we looking for? A Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our guests and working with other team members. To successfully fill this role, you should possess the following skills and characteristics: Previous exper More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Responsibilities: · Stay updated on travel industry trends, visa regulations, and airline policies to provide accurate information and advice to clients. · Assist clients in planning and booking travel arrangements, including flights, accommodations, and transportation. · Expertly More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

Note: Previous Applicants need not apply. The PHP Software Engineer Laravel Specialist is responsible for developing and maintaining highquality web applications using PHP and Laravel framework. They must have a strong understanding of software development principles and be proficien More...

You will be supporting in ensuring all work orders are completed on site as per standards via the system and operate and maintain an effective filing system for the department Serco delivers essential public services to customers in UAE on behalf of governments, semi-governments a More...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on More...

Maintaining records on installation, repair, and equipment replacements. Identifying telecommunication needs. Researching developments in telecommunication technology. Consulting vendors and sales departments on new products and upgrades. Developing telecommunication policies.

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Roles & Responsibilities Actively seek out and engage prospective tenants or buyers to lease or sell properties. Provide accurate and up-to-date information about properties, rental rates, and terms of sale to potential clients. Conduct property tours and showcase the features and be More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Roles & Responsibilities Responding promptly to emergency calls and assessing the condition of patients Administering appropriate emergency medical treatments and medications Safely and efficiently transferring patients to medical facilities Monitoring and documenting patients' vita More...

Responsibilities: Creating, updating, and distributing a call directory to all departments. Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization. Directing external calls to designated departm More...

ies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. Monitoring equipment More...

Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting More...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our g More...