وظائف Work From Home Call Center في الإمارات

Handle inbound and outbound customer calls, delivering excellent service and resolving inquiries, concerns, and issues in a professional and timely manner. Provide support to users with account-related matters, billing inquiries, technical troubleshooting, and general product informat المزيد...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: 1. Handle inbound and outbound customer calls in a professional and courteous manner. 2. Provide information about products or services to customers. 3. Resolve customer complaints and issues in a timely and efficient manner. 4. Maintain accurate records of customer المزيد...

Answering incoming customer calls and responding to customer inquiries Troubleshooting customer issues and providing technical support Providing excellent customer service and maintaining a positive customer experience Documenting customer interactions and updating customer reco المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintainin المزيد...

Must Haves Minimum of 2 years of outbound call center or telemarketing experience. Proven track record of successfully meeting sales quotas, preferably over the phone. Ability to work independently with minimal supervision. Demonstrated commitment to longevity in the position M المزيد...

JOB RESPONSIBILITIES Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i المزيد...

About the job Job Title: Trainer Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their b المزيد...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on المزيد...

Maintaining records on installation, repair, and equipment replacements. Identifying telecommunication needs. Researching developments in telecommunication technology. Consulting vendors and sales departments on new products and upgrades. Developing telecommunication policies.

Responsibilities: Unloading equipment from trucks and setting up venues for events, including chairs and building stages. Working as ushers and ensuring that seating arrangements adhere to fire code regulations. Operating cash registers. Working under the instructions of an Eve المزيد...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer المزيد...

معالجة جميع طلبات الحجز والتغييرات والإلغاءات التي يتم تلقيها عبر الهاتف أو الفاكس أو البريد. تحديد احتياجات حجز الضيوف وتحديد نوع الغرفة المناسب. التحقق من توفر نوع الغرفة والسعر. شرح الضمان والسعر الخاص وسياسات الإلغاء للمتصلين. تلبية الطلبات الخاصة وتوثيقها. الإجابة على الأسئلة حول المزيد...

Answers phones & emails from customers professionally and responds to customer inquiries and complaints. Routes inbound calls to the appropriate resources while escalating priority issues to the relevant senior authority in charge. Provides customers with information on company servic المزيد...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

خبرة لا تقل عن سنتين في بيئة مركز الاتصال يفضل بشدة الخبرة السابقة في مركز اتصال القطاع المصرفي. متاح للعمل 8 ساعات يوميا (الوردية النهارية أو المسائية) مرونة في العمل 6 أيام في الأسبوع. المهارات المطلوبة يفضل بشدة الخبرة في مركز اتصال القطاع المصرفي المزيد...

Job Description a) Receives and responds to customers and guides them for the process to be followed. b) If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not. c) Fil المزيد...

Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming calls pertaining t المزيد...