Samsung

4 فرصة عمل في Samsung

Support Manager

Samsung - الشارقة - الإمارات
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Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei المزيد...

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Contact Center Manager

Samsung - الشارقة - الإمارات
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Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. المزيد...

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Field Operations Manager

Samsung - الشارقة - الإمارات
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Responsibilities: Managing different branches and offices, and yzing operations and staff performance. Liaising with different departments to come up with improvement strategies. Developing and implementing various quality control ods. Scheduling training sessions and workshops المزيد...

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Service Manager

Samsung - الشارقة - الإمارات
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Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo المزيد...

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