Senior Manager Business Solutions (UAE National)

Senior Manager Business Solutions & Digital Transformation (UAE National)

Location: Dubai United Arab Emirates
Employment Type: Full-Time
Nationality Requirement: UAE Nationals (UAEN) Only

Role Purpose

The Senior Manager Business Solutions & Digital Transformation is responsible for leading the organizations enterprise applications landscape and driving digital transformation initiatives that enhance operational efficiency business performance and innovation.

Key Responsibilities

Strategic Leadership & Digital Transformation

• Develop and execute the organizations Digital Transformation Strategy aligned with business objectives.
  
• Lead enterprise-wide technology modernization initiatives driving innovation and continuous improvement.
  
• Identify opportunities to leverage Artificial Intelligence (AI) automation analytics and emerging technologies to improve business outcomes.
  
• Establish technology governance frameworks to ensure security scalability compliance and operational excellence.
  
• Drive business process optimization and digital adoption across the organization.
  

Business Solutions & Enterprise Applications

• Lead the management enhancement and support of enterprise applications including ERP platforms financial systems workflow solutions and business-critical applications.
  
• Partner with business stakeholders to understand requirements and translate them into effective technology solutions.
  
• Oversee application lifecycle management system integrations upgrades and cloud transformation initiatives.
  
• Ensure optimal application performance reliability and user experience.
  

Automation AI & Innovation

• Lead the implementation of intelligent automation solutions AI-enabled tools and digital platforms.
  
• Drive initiatives involving robotic process automation (RPA) analytics chatbots decision-support systems and workflow automation.
  
• Evaluate emerging technologies and recommend innovative solutions that support business growth and operational efficiency.
  
• Foster a culture of innovation and digital-first thinking across the organization.
  

Stakeholder & Relationship Management

• Act as the primary liaison between business units executive leadership vendors and technology teams.
  
• Facilitate workshops requirements-gathering sessions and solution design discussions.
  
• Manage project priorities budgets timelines and stakeholder expectations.
  
• Communicate technology roadmaps project updates and transformation outcomes to senior management.
  

Governance Risk & Vendor Management

• Ensure compliance with organizational policies IT governance standards cybersecurity requirements and regulatory obligations.
  
• Manage relationships with technology vendors system integrators and external service providers.
  
• Monitor vendor performance and Service Level Agreements (SLAs) to ensure quality delivery.
  
• Support internal and external audits risk assessments and business continuity initiatives.
  

People Leadership

• Lead mentor and develop a high-performing Business Solutions and Digital Transformation team.
  
• Establish performance objectives and development plans for team members.
  
• Promote collaboration knowledge sharing and a continuous improvement culture.
  
• Drive employee engagement and foster innovation within the team.
  

Requirements

Qualifications

Education

• Bachelors Degree in Information Technology Computer Science Engineering Information Systems or a related discipline.
  
• Masters Degree in Business Administration (MBA) Information Technology or a related field is preferred.
  

Professional Certifications (Preferred)

• PMP (Project Management Professional)
  
• ITIL Foundation or Advanced Certifications
  
• TOGAF
  
• Digital Transformation or Enterprise Architecture Certifications
  

Experience

• Minimum 1215 years of experience in Information Technology Enterprise Applications Digital Solutions or Digital Transformation.
  
• Minimum 5 years of experience in a managerial or leadership role.
  
• Mandatory experience within Banking Financial Services Investment Management Sovereign Wealth Funds Asset Management or related financial institutions.
  
• Proven experience leading large-scale digital transformation and enterprise application initiatives.
  
• Experience managing ERP systems enterprise platforms cloud migration programs and system integration projects.
  
• Strong track record in stakeholder engagement and business-technology alignment.
  

Technical Skills & Expertise

• Strong knowledge of Enterprise Applications ERP platforms and Digital Business Solutions.
  
• Experience with cloud technologies system integration APIs and digital platforms.
  
• Good understanding of Artificial Intelligence (AI) Automation RPA Data Analytics and emerging technologies.
  
• Knowledge of cybersecurity governance risk management and compliance frameworks.
  
• Experience managing technology vendors and outsourced service providers.
  
• Strong project and program management capabilities.