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الوصف الوظيفي

  • Raffles the Palm Dubai is on the western crescent of Palm Jumeirah the world s largest manmade island and archipelago br This luxurious five-star hotel with 391 spacious rooms suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance Guests can enjoy panoramic views a private beach state of the art entertainment and recreational facilities including specialist boutiques a VIP movie theatre signature and private restaurants complemented by exquisite banqueting and conference spaces br The property is set to open in the fourth quarter of 2021 br When visiting Raffles guests will discover the individual personality and story offered by the hotel At the essence of every Raffles is the delivery of thoughtful personal and discreet service to well-travelled guests br Raffles Hotels amp Resorts is an award-winning luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel Singapore The portfolio currently comprises eleven luxurious properties from secluded resorts to city hotels in key locations around the world br If you are looking for a dynamic environment for growth please join us as Head Butler br To oversee and direct the day to day operation of Butler department and to assist in the forward planning of the department Promotes the work culture and the company s core values br KEY ROLES amp RESPONSIBILITIES br Ensures all the residents receive prompt and courteous service br Informs Senior Butlers of matters concerning to butler operations who in turn will liaise with Head Butler with regards to these matters br Cleans and maintains all butler areas including occupied non-occupied rooms pantries stores equipments perishables stationary etc br Checks the expiry dates of all perishables and practices optimum usage of recourses br Liaises with In-room dining and checks on a regular basis to ensure amenities resident preferences and other such points are taken care of and carried out flawlessly br Maintains appearance discipline and efficiency at all times and understands that necessary action will be taken when found lacking in any of the above br Ensures that consumption of resident supply is under control br Delivers the Raffles touch by exceeding the resident s expectations and providing pro active personalized service br Practices up-selling of the hotel products and facilities br Adhere to the core values and the Brand dimension of Raffles Dubai br Ensure that repeat residents are met and greeted regularly and the profiles are updated br Provide long staying residents Special attention residents occasion celebrating residents with greater importance and take good care of them br Ensures all communication is carried clearly amongst the team

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