وظائف المكتب الأمامي لخدمة العملاء في الإمارات

Previous Guest Relations experience in a luxury service environmentWell spoken and attention to highest grooming standardsEnglish and other European languages are an advantageStrong skills in using Microsoft Office and other systems (Outlook Word Powerpoint Excel Opera PMS Messagebox Anantara App)Re...

Transfer daily city ledger data from Front Office system to Back Office Accounts Receivable moduleVerify the total transfer with city ledger foliosReview the city ledger folios with supporting documents such as charge slips LPOs etc.Follow up if required for billing instructions LPOs supporting docu...

DescriptionJob Summary:Based in Dubai the workshop supervisor will be responsible for Pressure Managements service operations from its facility in the UAE. The role will own the workshop team and coordinate all in house Overhaul parts and repair activities relating to the PRM range of products; Safe...

Job roleWe are seeking a reliable and detail-oriented Admin cum Accountant to manage both administrative tasks and financial operations within our landscape company. The ideal candidate will ensure smooth office operations maintain financial records handle billing and payroll and support the projec...

Job Title - Chief of Staff About the Role You will act as a strategic right-hand to senior leadership helping steer the companys operations strategic initiatives and cross-functional alignment. As Chief of Staff you will support major business decisions lead critical projects and ensure alignment ac...

DescriptionStart Your Journey With UsFrom the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merg...

Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures.Assist guest in resort activity enquiries/requests.Ensure that established levels of gu...

Revenue Strategy & ManagementLead revenue management initiatives for the property optimising occupancy Average Daily Rate (ADR) and RevPAR.Monitor market trends competitor pricing and booking patterns to identify revenue opportunities.Develop forecasts budgets and financial reports to support operat...

As a Villa Host you are required to maximize and exceed guest satisfaction by providing highly personalized efficient and responsive service with attention to detail and anticipating guests needs. Take ownership and leadership of all villas assigned to you including supervising directing assisting a...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

The Commercial Analyst applies a logical structured and disciplined approach to analyze key financial and commercial data transforming insights into actionable recommendations. This role requires the ability to interpret and synthesize complex data exercise professional skepticism challenge assumpti...

Night Audit: Perform a detailed nightly audit of the hotels financial transactions ensuring the accuracy of room charges food and beverage transactions and all other charges to guest accounts. Financial Reconciliation: Reconcile daily revenue reports and credit card transactions ensuring all discre...

NATIVE ENGLISH SPEAKERS ARE HIGHLY PREFERRED DUE TO THE DEMOGRAPHY Job Title: Senior Receptionist Function: Customer Service Support & Coordination Location: Jumeirah Islands Pavilion PURPOSE OF THE ROLE The Senior Receptionist provides Members and Guests with the first impression of the fitness...

Job DescriptionOverviewWe are currently looking for an Mechanical Engineer who is rresponsible for HVAC systems (chillers cooling towers pumps) in metro stations and facilities.Your roleCheck and approve HVAC designs.Supervise installation of chillers and related equipment.Ensure proper testing and...

DescriptionRole : Digital Onboarding SpecialistLocation : Sharjah Role Purpose: The Digital Onboarding Specialist is responsible to review and create BBD customer onboarding application journey for ADIB Office Banking solutions ADIB Direct online channel IVR SMS eStatements Signature modifications...

Assist in welcoming and ensuring smooth check-in/check-out experiences for all guests.Handle guest inquiries requests and complaints professionally ensuring timely resolution.Proactively engage with VIPs regular guests and special groups to enhance satisfaction and loyalty.Monitor guest satisfaction...

Provide legal support for different business lines across the Middle EastDraft review and negotiate complex commercial contracts including framework agreements service contracts tenders and joint venturesAdvise on regulatory compliance and industry-specific legal requirementsIdentify legal risks and...

As a Guest Service Agent you will be responsible for providing a high level of customer focused service. Your objective is to deliver a positive and memorable experiences to all our guests. You should display an approachable and professional demeanour with a blend of excellent communication to all g...

The PositionTo assist to oversee and direct all aspects of the Sofitel Club lounge functions to achieve the highest possible guest satisfaction to current and future VIPs. KEY ROLES & RESPONSIBILITIESManage and supervise all tasks of his/her staff to ensure maximum guest satisfaction through persona...

As a Resort Host Supervisor you will lead by example in delivering Banyan Trees signature experiencecentered on mindfulness gracious hospitality and personalized this leadership role you will guide the Resort Host team to ensure every guest journey is seamless intuitive and infused with calm elegan...