وظائف المكتب الأمامي لخدمة العملاء في الإمارات

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date...

Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.1.1.2    Keep Mis-en-place ready for VIP arrival (Reg.-cards room keys welcome drink)1.1.3    Register and process check in/out for all VIPs guests effic...

 Work closely with clients to understand their event vision needs and expectations.Coordinate all aspects of event planning including timelines banquet setups AV requirements menus decor and logistics.Serve as the main point of contact between clients and internal hotel departments (Banquets Kitchen...

Conducts daily sales calls and arrange site inspection trips to hotel for Leisure/ Corporate / MICE / GCC clients.Able to provide quick and timely responses immediate communication to the properties develop professional long term business relationships.Able to support hotels service and relationship...

We are looking for a Guest Experience intern to join the team at Pullman Dubai Downtown. Under the guidance of the Front Office Manager you will be responsible for providing a naturally friendly helpful and responsive level of service to all our guests from arrival to departure.  You will be expecte...

DescriptionPOSITION SUMMARYOur jobs arent just about moving items from one place to another. Instead we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels Runners work across departments to ensure that guests...

Role Overview: As a Guest Experience Specialist you will be the heart of our luxury hotel dedicated to creating unforgettable experiences for our discerning devotees. Your passion for hospitality and commitment to excellence will ensure that every devotee feels valued and cherished throughout their...

What you will be doing:Provide friendly efficient and professional front office service including warm welcomes check-ins and check-outs.Anticipate guest needs handle cash transactions and maintain Pullman service standards.Monitor room status manage guest complaints and ensure guest satisfaction.Ma...

PURPOSE OF POSITIONTo be responsible for all activities relevant to Raffles Club guests such as the reception private check in / out cashiering foreign exchange and assisting guests with inquiries.KEY ROLES & RESPONSIBILITIESGreet guests at all times in a friendly and helpful mannerRegister and room...

To provide excellent levels of customer service to Rotork UK customers by the efficient turnaround of requests for technical quotations. Work alongside the External Sales team to build relationships with customers by the efficient turnaround of requests for technical quotations and conversion to ord...

SummaryAs Concierge Supervisor at Banyan Tree Dubai you will play a pivotal role in curating authentic intuitive and memorable guest experiences. Guiding the concierge team youll oversee the delivery of thoughtful seamless service that reflects our commitment to understated luxury wellbeing and loca...

Responsibilities: 1. Specific and Responsibilities 1.1 Achieve monthly budget goals and new business targets. 1.2 Set up and maintain good working relationship with all other areas of the hotelsoperations such as Front Office Food and Beverage Accounting Reservationsetc. 1.3 Prospect by telephone co...

DescriptionOntime Group is thrilled to announce an opening for a Receptionist with experience in wellness centers in the UAE. This role is essential in providing a welcoming environment and offering exceptional customer service to our clients. As the first point of contact you will assist in promoti...

We are looking for a Receptionist (male/ female) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.Apply only to Asian nationality.Salary: 2500 to 3500 Visa Accommodation Transportation Medical.To apply Send your CV to:

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionJOB SUMMARYA seasoned Front Office professional with 35 years of progressive experience in upscale hospitality tasked with managing daily front desk functions ensuring consistent adherence to brand quality and enhancing guest satisfaction. Strong leadership effective team coordination and...