وظائف Customer Service Specialist في دبي

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required المزيد...

Responsibilities: Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data fro المزيد...

Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me المزيد...

Responsibilities: Developing social media content plans that are consistent with the company’s brand identity. Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promotin المزيد...

Responsibilities: Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media المزيد...

Responsibilities: Develop and implement a communication strategy that includes media outreach and social media content creation. Research and write press releases, and content for the company website, infographics, blogs, and newsletters. Acquire and maintain a detailed knowledge المزيد...

Responsibilities: Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queri المزيد...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sal المزيد...

Responsibilities: Developing social media content plans that are consistent with the company’s brand identity. Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promotin المزيد...

Responsibilities: Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queri المزيد...

Responsibilities: Develop Data privacy and security framework and governing processes in-line with local and international regulations applicable to DP World (e.g., UAE Personal Data Protection Law, GDPR, etc.) and best practices. Act as an ambassador for DP World at all times when المزيد...

Responsibilities: Confirm vendor controls and advise remediation activities. Prioritize, log, report all events, progress, and challenges regularly to higher management. Overseeing the design and implementation of the Vendor risk assessment program and liaising with outside vendors/ المزيد...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ iss المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with thei المزيد...

Responsibilities: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information. Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal dep المزيد...

Responsibilities: Ensure excellent delivery of SaaS products in alignment with client requirements. Assess customer requirements and propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams at ITO Handover. Develop a deep understan المزيد...

Interpret, build upon, and comply with company quality assurance standards Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions Document quality assurance activities with internal reporting and المزيد...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on المزيد...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency throu المزيد...