Agent Services Jobs in Dubai

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion More...

At Fairmont Dubai ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. As a Royal Service Agent your attentiveness and commitment to safe practices will facilitate enjoyable and memorable experiences for our Guests. Reporting to the Front More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Adhere to the Hotels policies and the departments standards of operation and be aware of the companys work ethics and code of conduct. Represent the department and the Hotel through grooming and right attitude. Understanding Principles of Ennismore in achieving guest satisfaction and More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper departments Be part of Guest Services team while ensuring all service standards are followed Attend regularly scheduled departmental meeting Balan More...

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company t More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...

Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check-in, register guests and assign rooms. Accommodate special req More...

Roles and responsibilities Responsibilities Departmental: Greet, check in, and escort guests promptly to their rooms. Address special guest preferences recorded in guest history profiles. Handle cash drawer properly as outlined in the MODTD Controller’s Policy. Check c More...

At Fairmont Dubai ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. As a Royal Service Agent your attentiveness and commitment to safe practices will facilitate enjoyable and memorable experiences for our Guests. Reporting to the Front More...

Actively welcome greet and check guests in Inform guests with savvy knowledge of hotel its services the city and local happenings Ensure all requests are dealt with accurately and they receive the appropriate service attention and follow up Differentiate between guest types and handl More...

Education: Bachelor’s degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. Operations Warmly welcoming customers and visitors . Understanding the company’s operations and be able to assist clients by p More...

Responsibilities Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to stand More...

As a Guest Relations Agent you will greet arriving Guests by providing a warm personal welcome and offering assistance to Guests throughout the duration of their stay. Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the More...

Roles and responsibilities A Customer Care Agent plays a critical role in ensuring customer satisfaction and providing assistance through various communication channels, such as phone, email, live chat, and social media. To excel in this role, there are several key skills required. H More...