ADIB Group

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole : Sales and Service AdvisorLocation :Dubai Role Purpose:To source & facilitate home finance applications for the entire onboarding journey of the customerTo ensure that individual targets are met month on monthTo identify business development opportunities to in

DescriptionRole : Sales and Service AdvisorLocation :Dubai Role Purpose:To source & facilitate home finance applications for the entire onboarding journey of the customerTo ensure that individual targets are met month on monthTo identify business development opportunities to in

DescriptionRole :Relationship Manager Location :Dubai Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meet

DescriptionRole :Relationship Manager Location :Dubai Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meet

DescriptionRole: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role: Opening and closing applicant on time.Ensure proper implementation and follow up with tim

DescriptionRole: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role: Opening and closing applicant on time.Ensure proper implementation and follow up with tim

DescriptionRole: Senior Credit Documentation OfficerLocation: Dubai Role Purpose:The position acts as the last filter in the limit approval process where the exposures undertaken by the Bank of its customers are being reviewed and scrutinized for its adequacy /correctness in terms of

DescriptionRole: Senior Credit Documentation OfficerLocation: Dubai Role Purpose:The position acts as the last filter in the limit approval process where the exposures undertaken by the Bank of its customers are being reviewed and scrutinized for its adequacy /correctness in terms of

DescriptionRole: Endpoint Security Operations Team LeaderLocation: Abu DhabiRole Purpose:Manage and Maintain Security devices Tools / Products implemented at ADIB for day-to-day tasksRegular monitoring of Security Logs and Events for IT Security devices to review security events and a

DescriptionRole: Endpoint Security Operations Team LeaderLocation: Abu DhabiRole Purpose:Manage and Maintain Security devices Tools / Products implemented at ADIB for day-to-day tasksRegular monitoring of Security Logs and Events for IT Security devices to review security events and a

DescriptionRole: Help Desk - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilities of the role:Thes

DescriptionRole: Help Desk - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilities of the role:Thes

DescriptionRole: Manager - Model Governance & Model ValidationLocation: Abu Dhabi UAESummary:This role supports a strategic function within Group Risk Management.It is a key contributor to the independent validation of models and more generally supports the bank with advance quantitat

DescriptionRole: Manager - Model Governance & Model ValidationLocation: Abu Dhabi UAESummary:This role supports a strategic function within Group Risk Management.It is a key contributor to the independent validation of models and more generally supports the bank with advance quantitat

DescriptionRole : Sanctions OfficerLocation : Abu DhabiRole Purpose: Provide Subject Matter Expertise (SME) advice guidance and input on Sanctions regulations (comprehensive and listbased) including payment screening policy and procedure and delivering training.To ensure compliance a

DescriptionRole : Sanctions OfficerLocation : Abu DhabiRole Purpose: Provide Subject Matter Expertise (SME) advice guidance and input on Sanctions regulations (comprehensive and listbased) including payment screening policy and procedure and delivering training.To ensure compliance a

DescriptionRole : Remote BankerLocation : Abu Dhabi Role Purpose:Delivering quality teller Functions and excellent Customer experience level via accurate and efficient processing and projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the role The

DescriptionRole : Remote BankerLocation : Abu Dhabi Role Purpose:Delivering quality teller Functions and excellent Customer experience level via accurate and efficient processing and projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the role The

DescriptionKEY METRICS:Revenue: Expenses: Net Income:Assets: Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conductNo

DescriptionKEY METRICS:Revenue: Expenses: Net Income:Assets: Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conductNo