Constant Contact Jobs in UAE
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Your Qualifications – Solid And Appropriate Bachelor Degree in Mechanical, Electrical, Civil Engineering or Engineering product design; Engineering experience, or comparable experience; Three-dimensional conceptual skills; Knowledge of technical software (eg. Autocad 2D, More...
Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...
Internship - Contact Centre
Daman - National Health Insurance Company -
Abu Dhabi
-
UAE
Key requirements; UAE Family book (Mandatory). Holding bachelor's degree with minimum GPA 2.8. Good communication skill in English is mandatory Location: Abu Dhabi
Svp - Customer Contact Centers
Aldar Education -
Abu Dhabi
-
UAE
Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations. Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams. Expertise in process op More...
Essential Requirements: Specific implementation of Call Centre software. Experience with large scale network deployments. Demonstrable experience in managing projects with leading contact center solution providers like Microsoft Cisco Genesys or others will be highly desirable. Exce More...
Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission. Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals. Analyze client requirements and More...
Specific implementation of Call Centre software. Experience with large scale network deployments. Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable. Excellent and assertive More...
KEY RESPONSIBILITY AREAS Attend to all incoming telephone calls promptly efficiently and in a professional manner Schedule appointments according to set procedures and policies Document all interactions and activities relevant to the call and uses appropriate Wrap-up code Conduct More...
Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...
Chief Specialist Contact Center Quality
Al Nahiya Group -
Abu Dhabi
-
UAE
The job posting is outdated and position may be filledOversees contact center quality of the work in-line with quality and performance standards & Knowledge management programEstablishes standards governing customer interactions and implements monitoring programs. Designs trai More...
. Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. . The QA will monitor inbound and outbound calls, chat and email responses. . Track customer service and conformity as per company policies and procedures . More...
Svp - Customer Contact Centers - Aldar
Talent Pal -
Abu Dhabi
-
UAE
JOB DESCRIPTION: JOB PURPOSE Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channel More...
Contact Center Associate - Work From Home
Abu Dhabi Global Market Adgm -
Abu Dhabi
-
UAE
Responsibilities: - Respond to customer inquiries and provide accurate information via phone, email, or chat - Handle customer complaints and resolve issues promptly and professionally - Provide product and service information, as well as assistance with placing orders or making reser More...
Date: 10 Feb 2024 Company: Air Arabia PJSC (G9) Location: Sharjah AE Country: AE Job Purpose Assist More...
Service Quality Officer - Contact Center - Air Arabia
Talent Pal -
Sharjah
-
UAE
Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and working environme More...
Basic Qualifications 1+ years of customer service experience 1+ years of driving process improvements experience Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Work a flexible schedule/shift/work ar More...
About the job Job Title: Dispatcher Job Description The role of the Dispatcher consists of being responsible of the distribution of the workflow of the LOB for critical and non-critical cases to front line Associates. Their duties include monitoring the different types of queues i More...
Basic Qualifications Language: Fluent in English and Korean Demonstrated desire to expand skills into new areas. Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer/Mozilla Firefox Business acumen More...
We Offer Career development according to your profile and interests. Work in one of the best companies and feel proud. Access to an innovative methodology and tools. Direct contact with experts worldwide. Use of work schemes and cutting-edge technologies. Co More...
Handles electronic mails - read, comprehend and sort emails which need immediate attention and response. Sorted emails to coordinate with President; take dictation if necessary and respond electronically as per his advice. Coordinate and/or report all office-related issues to Pres More...
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