وظائف Constant Contact في الامارات

Job Description We are looking for a part-time social media specialist with creative spark and a passion for the arts for our elite ballroom studio. Draft and post social media content on Instagram and Facebook. Regularly update and maintain our Instagram and Facebook profil المزيد...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo المزيد...

Roles & Responsibilities Receive in-bound calls from customers through voice, email while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. Handle customer complaints to the satisfaction of the customer within the defined auth المزيد...

JOB QUALIFICATIONS & REQUIREMENTS Minimum of 1 year in a call center or high-volume phone position Good verbal and written communication skills Dependable and able to adhere to schedule Effective problem-solving skills Effective listening skills–Customer service orient المزيد...

المتطلبات الرئيسية؛ خلاصة قيد الإمارات العربية المتحدة (إلزامية). حاصل على درجة البكالوريوس بمعدل تراكمي لا يقل عن 2.8. مهارة التواصل الجيدة باللغة الإنجليزية إلزامية الموقع: أبوظبي المزيد...

What Did We Order? Proven experience as an Email HTML Designer or similar role. Proficiency in HTML and CSS, with a strong understanding of responsive design techniques. Familiarity with email marketing platforms (e.g., MailChimp, Constant Contact). Knowledge of email marketin المزيد...

خبرة لا تقل عن 12 عامًا في إدارة مراكز الاتصال، مع سجل حافل بالنجاح في الإشراف على العمليات الداخلية والخارجية. خلفية قوية في الإستراتيجية الرقمية وتعزيز تجربة العملاء، بشكل مثالي بالتعاون مع الفرق الرقمية. الخبرة في تحسين العمليات والأتمتة والذكاء الاصطناعي والأدوات الرقمية الأخر المزيد...

مراجعة/تحليل بيانات إدارة القوى العاملة بشكل منتظم لضمان الالتزام بمعايير جودة المجموعة باستمرار. ضمان علاقة جيدة مع الطرف الثالث لدينا الاستعانة بمصادر خارجية. مسؤول عن معايرة الخدمة بين موظفي خدمة العملاء الخارجيين والداخليين. تقديم تعليقات وتقارير منتظمة إلى رئيس خدمة العملاء في ال المزيد...

KEY RESPONSIBILITY AREAS Attend to all incoming telephone calls promptly efficiently and in a professional manner Schedule appointments according to set procedures and policies Document all interactions and activities relevant to the call and uses appropriate Wrap-up code Conduct المزيد...

Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission. Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals. Analyze client requirements and المزيد...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the المزيد...

. Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. . The QA will monitor inbound and outbound calls, chat and email responses. . Track customer service and conformity as per company policies and procedures . المزيد...

The job posting is outdated and position may be filledOversees contact center quality of the work in-line with quality and performance standards & Knowledge management programEstablishes standards governing customer interactions and implements monitoring programs. Designs trai المزيد...

JOB DESCRIPTION: JOB PURPOSE Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations, shift towards digital-first self-serve interactions, and integrate customer insights across channel المزيد...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the المزيد...

Responsibilities: - Respond to customer inquiries and provide accurate information via phone, email, or chat - Handle customer complaints and resolve issues promptly and professionally - Provide product and service information, as well as assistance with placing orders or making reser المزيد...

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: المزيد...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also re المزيد...

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: المزيد...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also re المزيد...