Call Center Jobs in Dubai

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

We are looking for a customerfocused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:Answer incom More...

We are seeking a dynamic and experienced Call Center Agent to join our team on a temporary basis for 3 months. The ideal candidate will have a proven track record in managing highvolume backtoback calls providing excellent customer service and meeting performance targets. Candidates m More...

Position Title: Call Center Agent JPC – 3225 Location: Dubai Language: Excellent in English & Arabic. Exclusively for UAE National Job Description Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and costeffectiveness. You will also ensure that technology is utilized to a maximum and that staff is wellorganized and productive. An excellen More...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib More...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa More...

JOB PURPOSE:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service More...

To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.P More...

Job Benefits:* Salary: AEDper month Incentives* No registration or placement fees are required.Requirements:* Preference for Female Candidates* Must hold a Spouse Visa or Freelancer Visa* Excellent communication and interpersonal skillsRole and Responsibilities:* Conduct outbound cal More...

JOB PURPOSE:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Education: Bachelor’s degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. Operations Warmly welcoming customers and visitors . Understanding the company’s operations and be able to assist clients by p More...

Job Profile : CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Custom More...