Support Center Specialist Jobs in UAE

Accountabilities • Maintain and improve service quality, ensure that IT services meet or exceed service levels requirements through continuous review of service performance. • Manage service level agreements, KPIs and OLAs with customers and external service providers. Manage external More...

Responsibilities Provide onsite support to NASA Marshall Space Flight Center. Provide support and assistance in the use of NASA’s online application and registration system for internships, fellowships, academic, research, professional development opportunities, and other More...

Minimum 6-7 years’ experience in Oracle SQL and Application Support. Previous experience in payment gateway operations or a related role is highly desirable. Strong in Service Delivery and Support activities, Troubleshooting, Analytical Skills, Client Focused Knowledge of a More...

Responsibilities: Offering counseling services to employees. Participating in recruitment and firing processes. Performing employee background checks and verifying information. Communicating policies pertaining to Human Resources, compensation, and benefits. Conducting exit int More...

About the job Verify customer entitlements vs contract: review customer set-up in systems, validate users, updates systems, and input customer information Dispatch Deliveries and Schedule Support Program Deliveries: Validate contract credits, create dispatch in systems, communicate More...

8+ years of being in/around Calypso Production Support Strong understanding of Calypso architecture and required deployed services Good experience in Calypso Trade WF, Pricing and Workstation Reports Good experience in Calypso - Back Office Operation for Trade/Transfer & Me More...

Tasks: Onboarding of new Sellers Coordinating logistics, documents, and seller compliance. Discussing stock updates, price changes and offers from customers Be first point of contact for your own portfolio of existing suppliers Coordinating all payments to Sellers (direct pa More...

Job function: As a Customer Support Specialist, you will play a key role in the entire sales and after sales process, from onboarding new customers to arranging the deliveries of vehicles and coordinating payments. You will be responsible for supporting our online sales team with all More...

  What will you do? Delivers legendary Client Support via phone, email and chat support to drive client retention.  Answers incoming client requests in a fast-paced environment.  Identifies and resolves non-routine technical problems for specific product suite by establishing t More...

Job Description Bachelor’s degree in information technology, Computer Science, or a related field 3 years of experience in same field. Proficiency in supporting and troubleshooting application software and databases. Familiarity with operating systems (Windows, Linux) and network More...

Job Description Roles & Responsibilities Provide technical support for software applications, ensuring optimal performance and troubleshooting issues. Work with platforms like Oracle and SAP to maintain application health and resolve problems efficiently. Desired Candidate Profile More...

Responsibilities Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issu More...

7+ years of experience at a relevant technical position in large organizations working with Tibco products Banking domain and fintech background Excellent technical knowledge in one of the following key areas: (Integration Platform Operations, Enterprise Service Bus Platform Operati More...

As a Sales Support & Pricing Executive, you will play a vital role in supporting the sales team and ensuring the efficient management of customer accounts and pricing strategies. Your responsibilities will include managing emails and queries from sales and clients, maintaining cus More...

Develop and implement comprehensive workforce plans to align with operational needs and future growth projections. Create, manage, and optimize employee schedules to ensure optimal staffing levels, minimize downtime, and respond to dynamic business demands. Monitor attendance, abs More...

Responsibilities • Provide technical assistance and support to customers via phone, email, or chat. • Diagnose and troubleshoot product or service issues reported by customers. • Provide step-by-step instructions to guide customers through problem resolution. • Escalate complex issues More...

Single point of contact that can connect departments and drives data collection internally. Improves operations by focusing on portal upload, invoicing upload, order processing in Customer Service. Works closely with Business Leaders, Sales team, IT, Finance, COE, Supply Chain and More...

Job Description “In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are loo More...

Liaise with Specialist - IT Helpdesk to understand end-users’ requests and needs. Consult with end users to determine hardware, software or system issues. Diagnose and resolve end-users’ workstation and/or mobile device hardware and software issues in a timely, effecti More...

Hands on experience on Core Java and Java EE technologies, such as JDBC, JMS, JNDI Should be hands on of AWS cloud components and its deployment framework. Good understanding and hands on knowledge of IBM WebSphere administration & deployment concepts. Experience in log analy More...