Service Operations Jobs in UAE

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Description Develop and implement service monitoring frameworks with KPIs and customer feedback mechanisms.Lead efforts to enhance service quality and address performance gaps.Measure KPIs to assess service delivery efficiency and effectiveness.Identify and address service delivery is More...

Main Accountabilities Day to Day Customer service delivery Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices Handle first-level enquiries received in person, via email, social media, ch More...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer More...

Responsibilities: Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progres More...

Roles & Responsibilities IT Security Operations Unit (20%) IT Security and Device Management (30%) Security Events Monitoring, Incident Response & Support (10%) Global Expansion (10%) Information Security (10%) Documentation / Process Ownership (10%) Specialist Skills / Technic More...

Your Knowledge/skills, Education, And Experience Knowledge/ Qualification/ Training/ Certification: Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred. HR certification (e.g., SHRM-SCP, SPHR) is highly desirable. More...

End to end full function Payroll for approximately 900 weekly (Award) and monthly (Non-Award) paid employees utilizing PeopleSoft 9.2 Carry out day to day payroll functions of data processing, including overtime calculations, ad hoc manual payments and manager/employee queries Mai More...

To act as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the hotel standards and procedures. To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hote More...

Job Summary & Purpose:Manage business operations in their assigned area to run smoothly. Ability to use strong communication and collaboration skills to help teams find their potential and exceed company expectations.Job Description:Promote and sell Etisalat plans tailored to busi More...

Job Description: HSE Professional role provides safety program guidance and oversight to Vestas operations at a specific location or geographical region. Coordinate with regional operations management to influence safety performance. Responsibilities: Coordinates and implements More...

Your role Are you a leader with high ambitions and a wish to improve the ways of working? Do you have the ability to lead and develop our excellent team of employees and managers? We are looking for a leader that can inspire and motivate others, who seek progress in the everyday work More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

The Arab Monetary Fund is seeking to recruit a Operations Officer for its Technical Assistance & Resources Mobilization Division. About the Arab Monetary Fund (AMF)The Arab Monetary Fund is a regional Arab financial institution founded in 1976 and aims to strengthen its member cou More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Ensure the invoices, Debit notes, Credit notes etc. are processed in line with P2P documented SOPs and any deviations are notified, agreed, and captured in SOPs Ensure that any exceptions flagged by the system are appropriately resolved before ultimate posting. Verify and follow u More...

Requirements • Operational skills – in the step-by-step processes of the operation. • Knowledge – of the fundamentals of the business. • Customer service – understanding of customer needs, maintenance of good relationships, ability to support and solve customer issues and handle compl More...

Job Purpose: The jobholder is frontline staff who has to provide clients and potential clients superior and a consistent quality of travel services to sell local tickets tours and attractions and travel related products and give leisure related information. . Convert maximum number of More...

Responsibilities: Consistently recruiting excellent staff. Maintaining a smooth onboarding process. Training, counseling, and coaching our staff. Resolving conflicts through positive and professional mediation. Carrying out necessary administrative duties. Conducting performan More...