Customer Service and Sales Officer-Hourly Paid
Posted on :
09-12-2024
Employer Active
1 Vacancy
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Job Description
Main Accountabilities
Day to Day Customer service delivery
Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices
Handle first-level enquiries received in person, via email, social media, chat or telephone on relevant aspects of the British Council’s activities / products, in a friendly and professional manner, in line with Customer Service standards, and forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines
Employment Type
Full-time
Department / Functional Area
Key Skills
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