Service Desk Support Jobs in Dubai

Roles and responsibilities An opportunity has arisen for a Front Desk Manager to join the Front Office Team in Jumeirah Al Qasr. The main duties and responsibilities of this role are: Operational: Ensure that all services offered in the Front Desk are always available and are carr More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our g More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

Desired Skills and Experience: 2-3+ years with troubleshooting web-based applications Proven expertise with positive customer service, communication, and problem solving skills Versed in MS Office products Must work Eastern Time hours Nice to Have Skills and Experience E More...

Job Number Job Category Rooms & Guest Services Operations Location W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management More...

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards. Ensure that LQA results are above 85%. Upon check in, register guest and assign rooms. Accommodate special reque More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

Roles and Responsibilities: Team Leadership: Supervise mentor and motivate the hire desk team to achieve individual and collective goals. Conduct regular performance reviews and provide constructive feedback. Customer Service: Ensure the team delivers exceptional customer serv More...

Job Overview: We are seeking a friendly and organized Front Desk Administrator to be the first point of contact for our clients and visitors. The ideal candidate will manage the front desk operations, assist with administrative tasks, and ensure a welcoming atmosphere. Key Responsib More...

Someone who is focused with a keen sense of urgency and mentally agile to manage in a dynamic and challenging environment, someone who can maintain a composed demeanor and shows empathy while handling multiple guest requests . Primary Location AE-AZ-Abu Dhabi Organization Andaz Ca More...

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications Assist all users with any logged IT-related incident when called upon Conduct problem analysis to implement temporary or permanent fixes More...

Self-motivated with the ability to work in a corporate environment. Demonstrates ability to work independently. Utilize remote access desktop software to assist users. Resolve general desktop issues related to lockups, account access, general configuration performance, files reco More...

Our client is an equipment service provider for oil and gas construction and facilities management firms in the GCC. They pride themselves on their commitment to safety reliability and exceptional customer service. As they expand their operations they are seeking a dynamic and experie More...

Open Position: Manager, Customer Service & Support (IT Services-based Company) An IT Services-based Company is currently hiring Manager, Customer Service & Support to join them in the Kuala Lumpur office. You will be leading the Customer Service and Support team to manage the More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Passion for guest service. Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Degree or Diploma in Hospitality Management is an asset. Fluency in Englis More...

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at ho More...