Service Desk Agent Jobs in Dubai

Responsibilities: You will be responsible for implementing and coordinating Business Technology change management activities and process, validate incoming Requests for Change (RFCs), maintain the change calendar and support BT technical teams in integrating change management activi More...

Responsibilities: Developing and sustaining solid relationships with key clients that bring in the most income for the company. Addressing and resolving key clients’ complaints. Acting as the main point of contact between key clients and internal teams. Supervising the acc More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibility: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new s More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Be an expert in process improvement methodologies to improve dealer profitability, efficiency and operational excellence. Liaise among dealers, customers and other Caterpillar personnel Perform complex analysis work; identify and resolve strategic problems. Lead More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Inspect and implement health and safety regulations in commercial and residential properties. Coordinate with local police and ambulance service departments. Monitor and maintain vehicles, equipment, hydrants, and water supplies. Manage and extinguish forest or More...

Responsibilities: Welcome and fulfill the check-in process for Guests and group arrivals Complete the check-out process for departing guests using the hotel systems Manage, effectively and efficiently, Guest requests, inquiries, and complaints Maintain current knowledge of hotel More...

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach More...

Responsibilities: Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints Process accurately check-ins and check-out Ensure that all guest supplies and amenities are offered and replenished to the required standa More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...

Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato More...

Responsibilities: Supervise execution of security-related updates and customer service related post market surveillance activities Coordinate technical training for business partners and ensure required certification Track spare parts supply and ensure continuous transparency throu More...

Responsibilities: . Deliver food & beverage orders to guest rooms, in line with the hotel standards. . Assist the Assistant Room Service Manager throughout the daily operations. . Evaluate guest satisfaction levels with a focus on continuous improvement . Aware of trends and prop More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Senior point of escalating for all day-to-day issues Support the wider HR Team in delivery of Group HR projects and programs Day to day management and query management system on behalf of all employees within the business. Ensuring the HR Service Desk fully suppo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...