Service Desk Agent Jobs in Dubai

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out s More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Responsibilities: Assumes the responsibilities and duties of the CEO in case of his/her absence occasionallyÿ Discerns and decides to the customer and handle complaint/s if necessary Assuring high level of customer service and financial transactions to maintain consistency an More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

Interpret, build upon, and comply with company quality assurance standards Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions Document quality assurance activities with internal reporting and More...

Responsibilities: Inspect and implement health and safety regulations in commercial and residential properties. Coordinate with local police and ambulance service departments. Monitor and maintain vehicles, equipment, hydrants, and water supplies. Manage and extinguish forest or More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...