drjobs Service Support Engineer العربية

Service Support Engineer

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities:
• Supervise execution of security-related updates and customer service related post market surveillance activities
• Coordinate technical training for business partners and ensure required certification
• Track spare parts supply and ensure continuous transparency through close cooperation with material logistics
• Act as main point of contact to business partners for all customer services matters in your region
• Proactively monitor ultrasound-system performance and business partner field actions using smart remote support solutions
• Team-up with our capital sales team to ensure seamless business partner experience and end-customer happiness
• Take on the lead for escalations and drive collaboration within the organization to secure customer satisfaction
• Provide technical product support to business partners and share expert advice to ensure fast resolution times (remote or on-site)

Employment Type

Full Time

Company Industry

Department / Functional Area

Engineering

Key Skills

About Company

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