Service Desk Agent Jobs in Dubai

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Communication skills- a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations Customer service- the More...

Responsibilities: Demonstrate a high level of customer service at all times Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Use the correct procedures regarding the acceptance of foreign currencies, credit ca More...

Responsibilities: Stays up to date on rooms rates, packages, discounts in relation to other departments Taking same day reservations and future reservations when necessary as well as making cancellations where required. Assists in pre-registration and blocking of rooms for arrivals More...

Responsibilities: Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Guest Service Agents serving Hilton brands ar More...

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events in More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: As a Guest Relations Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful a More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

Responsibilities: To share knowledge with other colleagues and encourage them to do the same. Maintaining the KPI reports and preparing an action plan for those areas of concerns. Preparing appropriate plans and schedules in order to meet Delivery and Assembly needs. To Follow dep More...

Responsibilities: Maintain a full display of products via merchandising methods as laid down by the company. Provide the highest level of Customer Service. Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper. Conduct a daily detail More...

Responsibilities: Compliance: Monitor and secure execution of signed contracts and agreed terms and conditions. Perform compliance/spot checks at SP to verify compliance with given parameters, such as quality of equipment, safety, and security, etc. (Specific for Logistics Services: More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...

Responsibilities: Oversees all elevator and escalator maintenance contracts Supervises Service Field Managers, Engineers, Coordinators, Call Canter and employees by providing direction and training, and communicating company policies, procedures and objectives Visits job sites and pe More...