Helpdesk Jobs in Riyadh

As a Junior Helpdesk Coordinator at ITP Media Saudi you will be responsible for assisting in the management and coordination of our helpdesk operations. You will work closely with our support team to ensure that client issues and inquiries are addressed efficiently. Responsibilities: More...

As the first point of contact (m/f/d) for our customers, you are responsible for the classification, prioritization and categorization of incoming inquiries You are responsible for analyzing and solving complex issues by working closely with colleagues from other departments Your More...

رقم الوظيفة: REF1669G تاريخ النشر: 01/12/2023 وصف الشركة تعال وساعدنا في إنشاء حياة يومية أفضل للعديد من الناس. هذا هو رؤية ايكيا. نقوم بذلك عن طريق تقديم مجموعة واسعة من المفروشات المنزلية ذات التصميم الجيد والوظائف بأسعار منخفضة بحيث يتمكن العديد من الناس من تحملها. وصف العمل ال More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Excellent communication skills and the ability to deal tactfully and effectively with customers. Ability to handle the electronic or telephone ordering system efficiently. Ability to accommodate customer requests quickly and accurately. Commitment to high service standards and achievi More...

Communication skills: The ability to communicate with guests effectively and friendly, and to understand their needs and deal with them skillfully. Professional Appearance: Ability to appear appropriately and presentably, and dress appropriately for the job and location. Flexibility More...

Supports the smooth running of the front office department where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort delivering a positive and timely response to guest enquiries and More...

Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor. Leadership and direction skills: The ability to manage and direct the work team effectively, and motivate them t More...

Initiate and coordinate the implementation of clients for designated regions Mediate between all deugro departments required to engage for a successful client onboarding Support and guide the regional stakeholders in Sales and Operations in implementing and re-engineering named ac More...

Client Onboarding: Guide clients through a seamless onboarding process, with a focus on understanding their needs in the context of Web3 technologies. Relationship Management: Develop and maintain strong relationships with clients, leveraging your expertise in Web3 to understand th More...

Client Onboarding: Guide clients through a seamless onboarding process, with a focus on understanding their needs in the context of Web3 technologies. Relationship Management: Develop and maintain strong relationships with clients, leveraging your expertise in Web3 to understand th More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Proficiency in strategic planning and analytical skills. Flexibility and ability to face work pres More...

Follow established procedures and guidelines to meet productivity and accuracy targets. Contribute to process improvement initiatives to enhance data entry efficiency and effectiveness. Maintain confidentiality and handle sensitive information with utmost professionalis Market Re More...

Provide timely and accurate responses to customer inquiries and support requests via various channels, including email, chat, and phone Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as needed Maintain a high level of product k More...

A proactive approach to support A+ listener Advanced communication and interpersonal skills Empathy and patience Great organizational & time management skills Familiarity with CRMs and internal databases Hustle mentality The drive to succeed

Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with More...

Interact with Breadfast customers over system, phone and email messages Determine customer needs and provide appropriate solutions Empathize with and prioritize customer needs Respond to customer inquiries on Breadfast social media channels Review customers’ feedback and o More...

We're looking for talented individuals to manage our online store and provide exceptional customer service. If you're passionate about e-commerce and love making customers happy, this could be your perfect fit. Apply now and let's shape the future of online retail toge More...

To manage the e-commerce customer service and operations in order to maximize commercial performance whilst providing the best customer experience at all stages of the customer journey. Excellent fluency in written and spoken English is essential. Customer service experience and More...