Royal Service Agent Telephone Operator Jobs in Dubai

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Qualifications : Minimum High School Diploma Business School and / or Hotel School Diploma preferred.Must possess outstanding Guest services skills professional presentation and sophisticated communication skills. Proficient in the English language (verbal & written)Arabic speakinglanguage is an as...

We are seeking a friendly and customer-focused Female Guest Service Agent to join our team in Dubai United Arab Emirates. As a Guest Service Agent you will be the first point of contact for our guests ensuring their stay is comfortable and memorable from check-in to check-out.Welcome and greet guest...

We are a leading customer service organization dedicated to delivering outstanding support and solutions to our valued clients. We are currently seeking motivated and empathetic individuals to join our team as Call Centre Representatives where you will play a crucial role in providing exceptional se...

Job Responsibilities:To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.Efficiently courteously and expediently welcome handle check in check out and fond farewell for all hotel guests ensuring their comfort and satis...

Job Title: Guest Service Agent (Arabic Speaker) / Sales/Marketing Admin Location: UAE Job Summary Our client is seeking a talented individuals to join our team in the UAE. We have two exciting opportunities available: Guest Service Agent (Arabic Speaker): - Provide exceptional guest service to our...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

 Register and process check-in for all arrivals ensuring a warm welcome and smooth transition for guests.Update and check guest information into the computer system after a complete check-in maintaining accuracy and attention to detail.Prepare for daily arrivals in terms of room allocation checking...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Sofitel StandardsAccurately record and control wake-up callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff member when reques...