Quality Standards Jobs in Ras Al Khaimah

To ensure that all ambassadors are updated with the latest administrative, organizational, operational or other changes and news. To be updated with the competitors’ offerings and rates. To make regular room inspections and liaise with the Housekeeping Department on deviatio More...

In charge of tidying and cleaning the pool, beach and common areas every day, in line with applicable hotel standards and procedures and the rules of safety and hygiene. To keep all equipment clean, tidy and well maintained including proper and secure storage. To have a complete u More...

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

Ph.D. in Electrical Engineering or a related major from an accredited, reputable, and internationally recognized institution of higher education. Areas of expertise include Robotics, Embedded Systems, Machine Learning, AI, and IoT. Strong record of active engagement in research and More...

2 years related experience in same capacity Excellent communications skills, English is a must A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate InterContinental service standards A true “team-player& More...

To ensure smooth administration of Sales & Marketing Department to the standard required by the Hotel and follow up of assigned and “Walk-In” site inspections and in-house group arrangements. To coordinate all internal and external correspondence, incoming e-mail, a More...

Greet all arriving and departing guests by name. Communicate guest preferences to relevant departments and co-workers. Receive and respond to all guest concerns, comments or complaints with discretion and urgency. Introduce guests to the receptionist/therapist, if an advisor is n More...

Striving to make every meal truly memorable for our guests by serving up hight standards with our signature flare Owning your kitchen keeping it well stocked and making sure it’s always a clean and safe place to work Helping with washing up and other kitchen duties whe More...

To ensure the efficient running of the night operations in the hotel. To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport More...

In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up Supervise cash handling and banking procedures Prepare More...

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the More...

To be an ambassador of the hotel, in and outside the work place. To provide a personalized service to all the guests, fully aware and following the hotel standards and procedures. To assist the Inspired Meetings teams and any other department in guest relation needs or pre-event a More...

To be an ambassador of the hotel, in and outside the work place. To fulfill the transport task requested, strictly following the standards and procedures. To ensure that all ambassadors receive a warm welcome and that they enjoy their trip being offered the finest personal service More...

Take reservations and welcome guests to the assigned outlet. Be familiar with the menus and ongoing promotions in the outlet and provides recommendations to the guests. Carry out other related assignments or tasks entrusted by the Manager from time to time. Be familiar with all r More...

Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed. Ensure the right caliber and quality of applicants before sending to the Department Heads taking into considerat More...

The Shop Manager is responsible for maintaining workflow and work distribution among technicians. The ideal person we are looking for has to seek out solutions to tough problems with a strong passion for doing what s right for our customers. Responsibilities include, but are not lim More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To ensure the efficient running of the day and evening operations in the hotel. To oversee directly the ambassador on evening shift of the hotel and the Front Office operations during the morn More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing essential s More...

Fully conversant and abide the policies and procedures implemented on the process of procurement. Be aware of the fluctuations in the consumption pattern and be proactive with the slow moving and non-moving items. Maintain the cleanliness in the area and respect the standard imple More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...