Quality Analyst Jobs in Dubai

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

Key Responsibilities: Monitor and evaluate calls emails and back-office processes as per quality standards Share actionable feedback with employees to improve performance Identify gaps in quality and recommend process improvements Create and deliver soft skill and process related training and re...

External job descriptionJoin Amazons MENA Product team to drive data-driven improvements in customer return this dual role youll combine quality assurance testing with product analytics to enhance the returns journey for Amazon MENA customers. This role offers an opportunity to drive data-informed...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS Risk & Quality (R&Q)Management LevelAssociateJob Description & SummaryPwC is driving major change across information and cyber security by building a centralized model to provide security services across the entire memb...

Collections Call Center Trainer and Quality Analyst (on a Third party Visa sponsorship and payroll)Job Summary:We are seeking an experienced and dynamic professional to join our Collections Business Unit as a Collections Call Center Trainer and Quality this role you will be responsible for developi...

Collections Call Center Trainer and Quality Analyst (on a Third party Visa sponsorship and payroll)Job Summary:We are seeking an experienced and dynamic professional to join our Collections Business Unit as a Collections Call Center Trainer and Quality this role you will be responsible for developi...

General Operations ResponsibilitiesHealth & Safety:  Consistently work in a safe manner with regard to self co-workers and manufacturing systems.  Perform general housekeeping tasks and waste removal within department/group and assists other areas as required. ELS:  Continuously review current proce...