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Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...
Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...
Helpdesk Technician
Management Solutions International Msi Qatar -
Doha
-
Qatar
▪️ High school diploma or equivalent; additional technical certifications (Cisco, Microsoft, Cloud, etc.) or degrees (Bachelor, Diploma in Computer Science) are a plus ▪ 1-2 of work experience in the related field ▪ Proficient in operating systems such as Windows, macOS, and Linux, fa More...
Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...
Provide first and second line technical support answering user queries relating to hardware and software problems viadesk visit phone and email Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalatingany issues to third l More...
Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization that More...
Are you a highly motivated, self-starter who loves to work hard, learn a wide variety of skills, and go home each day with a sense of accomplishment, all surrounded by like-minded peers? An award-winning and innovative structural engineering firm seeking a Structural Engineer and wed More...
Mandatory: B.Sc. in Computer Science, Information Technology or Similar field Mandatory: 2+ years’ experience working with Microsoft Client and server platforms as a helpdesk technician. Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azur More...
Educational qualifications and certificates: Bachelor's degree in computer science or related field. Recognized IT certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or any similar certification. Experience: Previous experience in IT support of at le More...
Provide a helpdesk function to deliver related managing agent services to the Wave1 project Work on a shift basis which could include weekend and night working Assist the operations team in the daily operations of the CAFM system In conjunction with the helpdesk supervisor, produ More...
As a Junior Helpdesk Coordinator at ITP Media Saudi you will be responsible for assisting in the management and coordination of our helpdesk operations. You will work closely with our support team to ensure that client issues and inquiries are addressed efficiently. Responsibilities: More...
It Helpdesk Support Officer
British School Of Bahrain -
Manama
-
Bahrain
Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning exper More...
Tasks Management of peripherals around printers, wifi and all devices around PCs Management of the mobile fleet Prepare workstations, manage inventory, manage customer ticketing Reporting And managing business apps. Opening partner tickets Location: On site/ in Boulogne La More...
Software Support Helpdesk Navax Unternehmensgruppe
Devjobs -
Kuwait City
-
Kuwait
As the first point of contact (m/f/d) for our customers, you are responsible for the classification, prioritization and categorization of incoming inquiries You are responsible for analyzing and solving complex issues by working closely with colleagues from other departments Your More...
Software Support Helpdesk Navax Unternehmensgruppe
Devjobs -
Riyadh
-
Saudi Arabia
As the first point of contact (m/f/d) for our customers, you are responsible for the classification, prioritization and categorization of incoming inquiries You are responsible for analyzing and solving complex issues by working closely with colleagues from other departments Your More...
رقم الوظيفة: REF1669G تاريخ النشر: 01/12/2023 وصف الشركة تعال وساعدنا في إنشاء حياة يومية أفضل للعديد من الناس. هذا هو رؤية ايكيا. نقوم بذلك عن طريق تقديم مجموعة واسعة من المفروشات المنزلية ذات التصميم الجيد والوظائف بأسعار منخفضة بحيث يتمكن العديد من الناس من تحملها. وصف العمل ال More...
Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident More...
Temp To Perm Helpdesk Support - London City Organisation Hybrid Hatty Blue Recruitment
Guardian Jobs -
Doha
-
Qatar
We are looking for candidates who: Demonstrate a strong customer focus. Possess excellent verbal and written communication skills. Are self-motivated, systematic, and detail-oriented. Exhibit a proactive and results/task-oriented approach. Have excellent time management and More...
Must-haves 2-3 Years Of Helpdesk Experience Preferably On A Large Corporate It Team Serving A Large ...
Insight Global -
Doha
-
Qatar
Aiding in the design, testing, implementation, and general management of the Forescout environment as part of a deployment team focusing of the security controls. Conduct thorough testing of Forescout configurations to ensure optimal performance and effectiveness in identifying and More...
Senior Marketing And Social Media Executive - With Great Benefits
Mercato Family Clinic -
Abu Dhabi
-
UAE
This is a remote position. Fully remote position to work from home anywhere in South Africa!! Our client is a IT Support and Services company. Responsibilities: Answering support calls and logging them on our helpdesk system. Providing the highest levels of customer ser More...
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