Mystery Shopper Jobs in Ras Al Khaimah
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4 Jobs Found | Sort By : Relevance | Posted Date
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Team Leader, Call Center
Adib Group
DescriptionRole: Team Leader Call CenterLocation: Ras Al KhaimahRole Purpose:To lead and manage a team of Call Center agents in delivering world class customer service as well as achieving the other KPIs set out by the Senior Management Team.Key accountabilities of the role: Operational Readiness:Ma...
Workforce Management & Operations Manager
Adib Group
DescriptionRole : Workforce Management & Operations ManagerLocation : Ras Al Khaimah Role Purpose:To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the busin...
Quality Assurance Analyst
Adib Group
DescriptionROLE PURPOSE: To manage the real time day-to-day quality operations of the call center ensuring optimum efficiency highlighting any potential risk that is and may affect the Service Levels provide support on enquiries from the floor and resolving the queries.Key Accountabilities of the ro...
Mystery Shopper
Global Hospitality Gateway
Global Hospitality Gateway (GHG) offers mystery shopper opportunities to help leading hospitality brands improve their guest experience. We regularly review applications to ensure we provide fresh unbiased feedback to our clients.TasksEvaluate all areas of the hotelComplete a detailed online report...