Trading Operations Manager - Forex CFDs

A long-established and trusted global brokerage firm is seeking a strategic and hands-on Trading Operations Manager to oversee all trading-related operations within a dynamic Forex and CFD environment. With over 30 years of industry presence this firm has built a solid reputation for transparency innovation and client success offering a broad range of CFD products including forex commodities indices and more.

Location: Hybrid Dubai UAE

As a Trading Operations Manager this role requires a deep understanding of trading platforms market mechanics and client servicing. Youll play a key role in optimizing processes ensuring risk and regulatory alignment and supporting business growth across regions.

Operational Oversight

• Oversee daily trading platform operations (e.g. MT4/MT5) ensuring uptime performance and accuracy.
• Coordinate with IT risk and support teams to maintain operational integrity and promptly resolve platform issues.
• Monitor key trading metrics such as execution quality latency slippage and system stability.

Platform & Product Management

• Collaborate with liquidity providers platform vendors and internal tech teams to enhance product offerings and trading tools.
• Support the onboarding of new instruments and platform features.
• Execute the operational side of trading campaigns new launches and localized product updates.

Risk & Compliance

• Ensure all processes align with regulatory legal and internal compliance standards.
• Implement controls to manage operational risks around order routing execution and pricing.
• Serve as the operational lead for audits inspections and compliance-related matters.

Data & Performance Insights

• Analyze trading data to identify inefficiencies and optimize processes.
• Collaborate with analytics retention and marketing teams to generate insights for trading behavior and campaign impact.

Team & Cross-Functional Collaboration

• Lead and mentor a small team of trading operations staff fostering a high-performance client-centric culture.
• Work closely with departments such as Sales Marketing Customer Support Risk and IT to ensure smooth delivery of trading services.

Must-Have

• 46 years of experience in trading operations middle office or platform management within the FX/CFD industry.
• Solid understanding of MT4/MT5 platforms and experience with copy trading systems or similar tools.
• Strong knowledge of the trade lifecycle execution workflows and post-trade operations.
• Analytical mindset with comfort interpreting trading performance and user behavior data.
• Experience working in a global or multi-regional team environment.

Nice-to-Have

• Previous leadership or mentoring experience.
• Familiarity with CRMs risk systems and ticketing tools (e.g. JIRA Zendesk).

Education & Certifications

• Bachelors degree in Finance Economics Business or a related discipline.
• Professional certifications such as IMC CFA or ACI are a plus.
  
• Fluent in English; additional language skills are an advantage.

Our client offers an exciting challenging role in a collaborative dynamic environment. The right person will find many career growth opportunities in their company whether you want to advance your technical skills or aspire to leadership in the future.