Telecommunications Agent (German Speaker)
Ras Al Khaimah - UAE
Job Summary
Call Handling: Answer and route incoming calls promptly and professionally.
Guest Requests: Assist with guest inquiries wake-up calls and message delivery.
Communication: Relay information to departments and staff accurately.
Documentation: Maintain call logs and service requests.
Support: Assist with emergency communication procedures.
Qualifications :
High School diploma or equivalent.
Experience in customer service or call handling preferred.
Clear communication and telephone etiquette.
Multitasking and problem-solving abilities.
Familiarity with telecommunication systems.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more