Support Specialist - Relationship Management

Job DescriptionJOB PURPOSETo action requests and complete activities that service Wholesale Banking Group (WBG) clients in the assigned portfolios needs and requests in order to build sustainable customer relationships and support the coverage teams in increasing ADCB s revenue generationAccountabilitiesRelationship Management: Action customer requests, respond to customers needs, complete sales and service activities and ensurecomplaints are resolved on time in order to build longterm customer relationships and support in revenue generationFinancial Analysis and Credit Assessment: Support in gathering the required information and documentation that allow the relationship and senior relationship managers to analyse clients financial healthand needs as well as their industries/markets on regular basis in order to identify lending, selling and cross-selling opportunities that improve ADCB s profitabilityPeople Management: