Supply Chain Executive
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2372752
- Develop logistics business through new and existing customers, whilst ensuring proper customer relationship management.
- Drive organization towards operational excellence by meeting the SLA’s/KPI’s for all customers and clients.
- Support the supply chain team with developing new, customized solutions for customers.
- Respond to RFQs/RFPs/tenders and prepare customer costing and rates, through effective modelling/analysis/simulation techniques.
- Conduct utilization and financial performance reports to project the logistics performance and monitor progress of projects.
- Improve operational SLAs through regular customer feedback and stakeholder engagement.
- Coordinate with the commercial, operations, legal, PMO, and solutions team to build the logistics’ operational capacities, in line with the customer & legal requirements.
- Conduct regular “workload distribution review” for efficiency increase.
- Control direct and indirect costs (like overtime, consumables and outsourcing) in coordination with the finance and operations team.
- Lead monthly, quarterly and yearly business reviews with strategic customers.
- Ensure customers SLAs/KPIs are met whilst reducing service failures in order to mitigate credit notes.
- Ensure awareness of warehouse staff on customized logistics procedure and requirements for new customers.
- Ensures end of month billing is run monthly correctly and on time.
- Adherence to company HSSE, compliance and sustainably corporate policies and standards
- Resolve disputes reported by customers on any specific logistics failures.
- Take all necessary measures to reduce cost without compromising quality and standards.
Employment Type
Full Time
Department / Functional Area
Key Skills
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