Stewarding Supervisor - The First Group

Comprising of The First Groups awardwinning hotels and restaurants The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.

The First Collections portfolio of five operational hotels are renowned for their worldclass service and cuttingedge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments offers comfortable studios and onebedroom apartments in the heart of the city and is owned and managed by The First Collection. Bringing to the market a range of franchised properties the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

With ambitious growth plans in the years ahead The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.

• Ensures the proper function of the steward employees in the assigned area.
• Oversees the function of facilities operations and cost in the assigned area.
• Supervises performance of stewarding staff assigned to him/her.
• Assists Senior Stewarding Supervisor in controlling the following ongoing tasks in the area assigned to him/her:
• Quality levels of products and services.
• Sanitation cleanliness and hygiene.
• Cleaning of silver china kitchen equipment kitchen facilities.
• Cleanliness of the back of the house area not specially assigned to housekeeping.
• The work done by contracted outside cleaners in his/her area.
• Ensures the necessary supply for all the outlets and production areas are clean correct and timely miseenplace is provided. Responsible for minimizing cost in breakage loss and excessive chemical usage and appropriate staff levels in his/her area.
• Maintains effective employee relations.
• Attends training when and if assigned to.
• Inspects in the beginning of the shift the assigned area as well as before leaving. Takes appropriate action if needed.
• Ensures that the minimum par stock is available.
• Works according to the hygiene and sanitation list and takes corrective action required.
• Explains to the staff their duty roster as well as ensuring that the staff is available. Reports if the employees are not showing up on duty to the supervisor.
• Ensures cleanliness of all facilities and equipment.
• Assists the Chief Steward in following up that the dishwashing machines are always in the best working condition rinse temperatures are at the right level only trained staff is working on these machines and following up that preventative maintenance is done.
• Performs related duties and special projects as and when assigned.

• A minimum of 2 years experience as Supervisor is essential.
• Demonstrates initiative at all the times.
• Strong desire to improve on skills and knowledge.

• Vigilant and aware of individual responsibilities of HACCP.

• Passionate about maintaining a clean and safe working environment.

• Great understanding of food safety and hygiene.

• Service focused personality is essential; customer related experience is an asset.

• Ability to work well under pressure in a fast paced environment.

• Excellent communication skills and a professional presentation.

• Ability to work cohesively with fellow colleagues as part of a team.

• Flexibility to respond to a range of various work situations.